Integra · 9 hours ago
Field Service Lead - Controls
Houston, TX
Full-time
Onsite
Senior Level
7+ years expIntegra is seeking a Field Service Lead - Controls to oversee field operations for industrial generator systems. This role involves managing field service teams, ensuring high-quality service delivery, and maintaining exceptional customer satisfaction while acting as a hands-on technical expert and mentor.
Cloud Data ServicesData CenterSoftware
Responsibilities
Lead, coordinate, and manage field service teams performing installation, maintenance, troubleshooting, and repair of generator systems
Act as the primary technical resource for escalated generator issues, providing advanced troubleshooting, problem-solving, and decision-making
Plan, assign, and monitor daily and project-based field activities to ensure safe, efficient, and high-quality completion
Conduct inspections, preventive maintenance, load bank testing, and commissioning to verify system performance and reliability
Mentor, train, and evaluate field technicians to strengthen technical skills and team capabilities
Serve as the primary point of contact for customers during complex projects, addressing inquiries, resolving issues, and maintaining strong relationships
Collaborate with project managers, engineering, and other internal teams to coordinate service needs, schedules, and resources
Maintain detailed service records, work orders, and documentation, including recommendations for preventive maintenance or system improvements
Ensure strict compliance with safety standards, electrical codes, and company policies
Identify and implement opportunities for process, equipment, or procedural improvements to enhance operational efficiency and service quality
Participate in on-call rotations and provide leadership during emergency service situations
Qualification
Required
High school diploma or equivalent required
7+ years of experience in generator service or related electrical/mechanical field, including 2+ years in a senior or lead role
Advanced knowledge of generator systems, electrical controls, and mechanical components
Proficient with diagnostic tools, meters, schematics, wiring diagrams, and technical manuals
Strong understanding of electrical codes, OSHA/NFPA standards, and industry best practices
Valid driver's license and willingness to travel to customer sites as needed
Ability to lift up to 50 lbs and work in diverse environments including outdoor, industrial, and confined spaces
Preferred
Associate's or Bachelor's degree in Electrical Engineering, Industrial Technology, or related field
Relevant certifications (OSHA, NFPA, ASE, or manufacturer-specific training)
Company
Integra
Integra is an industry-leading team designing & delivering innovative turnkey data centers.
501-1000 employees
H1B Sponsorship
Integra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Tommy Neuman
Chief Executive Officer
Recent News
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