PreSales Collective · 1 day ago
Salesforce Solution Architect & Administrator
Oakbrook Terrace, IL
Full-time
Onsite
Senior Level
5+ years expEnvoy Logistics, Inc. is seeking a highly skilled and experienced Senior Salesforce Developer/Administrator/Solutions Architect to join their team. In this role, you will be responsible for the configuration, maintenance, optimization, and strategic development of the Salesforce platform to support key business functions and drive organizational growth.
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Responsibilities
Configure and customize Salesforce to meet business needs, ensuring seamless integration with third-party systems
Maintain and enhance the Salesforce instance, identifying areas to streamline processes and drive efficiency
Oversee the integration of Salesforce with other internal systems, ensuring data consistency and process efficiency
Proactively set up processes to manage and protect customer and business data
Administer user accounts, profiles, permissions, and role hierarchies
Oversee user administration, permissions, and security settings to ensure platform compliance and data integrity
Ensure the integrity and accuracy of data within Salesforce, including data imports and regular data quality audits
Develop and maintain custom reports and dashboards to support team performance tracking, optimization, and decision-making
Create and update custom objects, workflows, validation rules, page layouts, record types, and fields as needed
Design, build, and deploy scalable Flows, automation solutions, and system enhancements aligned to business goals
Create, recommend, and maintain process automations and tools to streamline team operations and improve efficiency
Proactively identify and resolve technical issues related to the Salesforce platform
Troubleshoot and provide solutions to user-reported issues and escalate complex problems as needed
Work closely with managers and leaders to understand business requirements and translate them into system configurations and enhancements
Partner with stakeholders across Sales, Marketing, Finance, and other departments to gather business requirements and implement tailored Salesforce solutions
Stay up-to-date with Salesforce releases, best practices, and new features
Recommend and implement improvements to enhance the functionality and usability of the Salesforce platform
Create user manuals, training materials, and conduct training sessions to help users understand system features and best practices
Qualification
Required
Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent work experience
Minimum 5-7 years of hands-on Salesforce administration and development experience in a growth-focused organization
A minimum of two years of experience in a team lead role
Salesforce Administrator, PD1, Sales Cloud/Service Cloud/Experience Cloud, any industry cloud
Salesforce Certified Application Architect or Salesforce Certified System Architect credentials are highly desirable
Strong proficiency in Salesforce Sales Cloud features, including Lead, Opportunity, Account, Contact Management, and Forecasting
Familiarity with Salesforce apps and integrations
Proficiency in creating and managing reports, dashboards, and process automation
Experience with Apex, Visualforce, Lightning components, and integration tools
Ability to analyze complex business requirements and translate them into actionable system solutions
Strong troubleshooting and issue resolution skills
Excellent verbal and written communication skills, with the ability to interact with both technical and non-technical stakeholders
Strong focus on accuracy and data integrity
Ability to work in a fast-paced environment and manage multiple tasks effectively
Preferred
Experience within the transportation and logistics field
Experience with Revenova (TMS)
Experience in 3PL/Brokerage/Transportation
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
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