Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) · 2 days ago
Supervisor, Insurance/Billing (46816)
Rock Hill, SC
Full-time
Hybrid
Mid Level
3+ years expCharlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is the premier eye, ear, nose, and throat group in the Carolinas, committed to exceptional patient care. They are seeking a highly skilled Insurance Supervisor to lead their Insurance Specialists, ensuring accurate and timely claims processing while supporting the overall success of the Revenue Cycle Management department.
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Responsibilities
Supervise and support Insurance Specialists to ensure timely and accurate billing and collections
Oversee submission and acceptance of claims to all payers
Monitor assigned workqueues (WQs), identify recurring issues, and ensure resolution
Review billing processes for accuracy, compliance, and timeliness
Ensure professional communication with patients and third‑party payers
Serve as a resource to staff by answering questions, providing training, and assisting with escalations
Work closely with the Epic PB team to resolve clearinghouse and EDI-related issues
Manage underpayment workqueues and appeals
Communicate billing concerns and payer policy updates to leadership
Approve patient statement files, employee discounts, and insurance-related workflows
Train and educate CEENTA teams on accurate billing processes
Qualification
Required
High school diploma or GED required; One-year certificate from a college or technical school, or 2–3 years related experience highly preferred or equivalent
3–4 years of medical billing experience required
Strong communication, time management, and organizational skills
Knowledge of insurance rules and regulations
Proficiency with software systems, practice management platforms, and insurance portals
Preferred
Epic PB certification preferred or obtained within 1 year
Company
Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
For over a hundred years, Charlotte Eye Ear Nose & Throat Associates, P.A.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jag Gill, Sc.D. FACHE,FACMPE
Chief Executive Officer
Judy K M.
Chief Operating Officer
Recent News
2025-10-28
Company data provided by crunchbase