Associated Wholesale Grocers · 1 day ago
Lead IT Developer | Retail Support
Kansas City, KS, United States
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expAssociated Wholesale Grocers is seeking a Lead Developer in Information Technology to provide independent delivery and serve as a functional lead for the Retail domain. The role focuses on the ongoing support and maintenance of existing applications while guiding customers through the post-implementation phase and ensuring system stability and performance.
Food and Beverage
Responsibilities
Troubleshoot and resolve complex application issues independently to ensure system stability and performance
Skillfully deliver technical fixes and enhancements of the highest quality, on time, and on budget
Serve as a functional lead and primary technical contact for the Retail domain
Provide accurate estimates for maintenance tasks, bug fixes, and support tickets
Follow defined protocols to manage vendor relationships and the technology lifecycle for existing Retail systems
Collaborate with customers to understand recurring pain points and desired outcomes to improve the existing user experience
Build reusable support documentation, knowledge base articles, and materials that enable the AWG community to self-serve
Participate in a continuous improvement culture, identifying opportunities to optimize existing code and providing/receiving constructive feedback
Review peer changes for quality, focusing specifically on safe deployment and verification plans to prevent regressions
Qualification
Required
Bachelor's Degree in Software Engineering, Computer Science, Computer Information Systems, or related degree
5+ years of software support experience, specifically focused on troubleshooting and maintaining production environments
5+ years of SQL experience (relational databases) with a focus on analyzing and optimizing complex queries to resolve performance bottlenecks
3+ years of Java and Java frameworks experience (Spring, Spring Boot) with the ability to navigate, debug, and patch existing codebases
2+ years with JavaScript, HTML5, and CSS to support and maintain front-end retail interfaces
1+ years of scripting experience (Bash) for automating routine support tasks and log analysis
Possesses strong analytical and problem-solving skills, particularly in high-pressure 'system down' scenarios
Ability to work independently as a self-starter who is resourceful in finding solutions within existing system constraints
Considers industry and market trends to ensure long-term system viability and balances strategic upgrades with daily support activities
Demonstrated ability to quickly learn and support new or legacy technologies
Strong interpersonal and communication skills, with the ability to translate technical issues into clear updates for various levels of audiences
Skilled at establishing good working relationships across teams to facilitate rapid issue resolution
Welcomes the ideas and input of others to solve complex technical hurdles
Ability to work as a committed member of a cross-functional team, sharing insights to deliver exceptional product experience
Works to clarify ambiguous technical issues and remains productive during high-priority incidents
Takes responsibility for the stability of own work and monitors the performance of supported systems
Experience executing operational vision and goals in alignment with department leadership
Solid experience with the full SDLC, particularly the testing and deployment phases within waterfall and/or agile methodologies
Excels in working remotely and collaborating with remote team members to solve problems
Preferred
Retail, wholesale, or Consumer Product Goods industry experience
Development experience with Java batch (Jberet framework) to maintain and optimize background processes
Experience troubleshooting file-transfer software such as Cleo Harmony
Support and maintenance experience with IBM App Connect Enterprise (ACE)
Proven experience debugging web services and API integrations
Knowledge of Azure/AWS/ cloud or managed services, specifically for navigating cloud-hosted environments
ETL development and maintenance experience to ensure data integrity
Experience supporting and troubleshooting Salesforce environments
Knowledge of DevOps technologies (Jenkins, GitHub) to manage automated deployments and version control
Benefits
Medical, Dental, & Vision Insurance
Health Savings Account
Dependent Care Flexible Spending Account
Paid Vacation, Holiday, and Sick Time
401(k) with 4% match along with 3 other contributions
Tuition Reimbursement
Basic & Supplemental Life and AD&D
Employee Assistance Program
Short-Term and Long-Term Disability
Wellness Program
Yearly Holiday Bonus
Company
Associated Wholesale Grocers
Associated Wholesale Grocers is a cooperative food wholesaler to independently owned supermarkets.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Funk
President and CEO
Recent News
Chicago Tribune
2025-09-26
Seattle TechFlash
2025-04-29
Company data provided by crunchbase