NetSuite · 11 hours ago
Global Delivery Intern - Customer Success Support
Austin, TX, United States
Internship
Onsite
Intern
$38K/yr - $72K/yr
0+ years expNetSuite is a part of Oracle, a leading B2B technology company. They are seeking a Global Delivery Intern to assist in managing the transition of Oracle solutions and services while providing cloud expertise to customers. This role involves working under an experienced mentor and participating in various customer success initiatives.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Participate to resolve high level, very complex, or previously unknown issues requiring expert technical knowledge and business acumen
Work with experienced ASE and the customer to establish plans for integration of new software releases, database backups, and recovery strategies
Leverage artificial intelligence and machine learning techniques to identify, design, and implement data-driven solutions that optimize business processes and enhance decision-making
Research technical and industry related issues in Server Technology
Perform root cause analysis of difficult database/applications problems and their solutions
Assist to provide expert advice and guidance on Oracle Cloud solutions, best practices, and industry trends
Identify and communicate pertinent Oracle alerts
Interface with Oracle development, Support, Consulting and on-site support
Analyze trends of product usage by customer
Collaborate and work closely with cross-functional teams, business development during Sales cycles to come up with optimal solutions for customer requirements
Qualification
Required
Bachelor's degree in a relevant field (Computer Science, Data Science, AI, Information Technology, Business Management, etc.)
Project Management or Account Management
Basic understanding of Oracle's latest product technologies, solutions, or services
Knowledge with Cloud technologies such as OCI, Azure, AWS etc
Knowledge of Database and database methodologies such as Database management, Load Balancing, Performance Tuning, SQL analysis etc
Strong programming skills in languages such as Python
Familiarity with machine learning technologies and Generative AI tools
Demonstrates good communication and project management skills
Eagerness to learn and adapt to new technologies and methodologies
Proficiency in working in a fast-paced, collaborative, and customer focused environment
Preferred
Cloud certifications highly desirable
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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2025-11-27
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