Verse · 14 hours ago
Senior Business Operations Analyst
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $140K/yr
2+ years expVerse is a company focused on helping organizations manage complex power portfolios through their Energy Cost Intelligence platform. They are seeking a highly analytical Senior Business Operations Analyst to enhance customer engagement, support product strategy, and provide data-driven insights.
Artificial Intelligence (AI)Enterprise SoftwareRenewable Energy
Responsibilities
Support customer onboarding and day-to-day engagement activities to ensure a positive user experience
Lead pilots with potential customers in close collaboration with the Data Science, Engineering, and Product teams
Assist in gathering and organizing user feedback on goals, workflows, and product pain-points
Help prepare and execute one-off data analyses under the guidance of senior team members or the Data Science team
Collaborate with the Product team by documenting recurring customer needs for consideration in the product roadmap
Help coordinate regular customer check-ins, taking notes and tracking feedback in internal systems
Support the analysis of customer feedback to identify common themes or areas for improvement
Assist in summarizing customer insights to share with internal teams in a clear and concise manner
Work closely with Marketing and Sales to share customer insights, success stories, and use cases
Support strategic go-to-market initiatives such as account prioritization, segmentation, and opportunity identification
Occasionally assist in high-impact sales efforts by providing context on customer needs and industry trends
Qualification
Required
2+ years at a top-tier consulting firm or in a similarly rigorous, analytical, and stakeholder-facing role with a strong track record of problem solving and cross-functional collaboration
Customer-first mindset with the ability to listen, empathize, and translate feedback into actionable recommendations
Strong communication skills – able to engage technical and non-technical audiences with equal fluency
Data-savvy and detail-oriented, comfortable working with analytics teams and distilling insights from data
Collaborative and proactive, excited to work across functions in a fast-paced, mission-driven environment
Ability to work cross-functionally with product, data science, sales, marketing teams
Experience working in renewable energy space
Benefits
Competitive compensation and equity grant at a high-growth start up
Comprehensive benefits package including medical, dental and vision insurance, and 401k
Flexible hours and unlimited PTO
Diverse and inclusive working environment
Company
Verse
Verse delivers energy cost intelligence for the enterprise.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$26.25MKey Investors
Google VenturesCoatue
2024-05-22Series A· $20.5M
2023-04-01Convertible Note
2022-11-01Seed· $5.75M
Leadership Team
Matt Penfold
Co-founder and CCO
Recent News
2025-09-25
2025-07-04
Company data provided by crunchbase