Embla Medical · 13 hours ago
IT Administrator
Orlando, FL
Full-time
Onsite
Entry Level
$26.22/hr - $32.40/hr
2+ years expEmbla Medical is a purpose-driven company dedicated to improving people’s mobility through innovative Prosthetics and Patient Care solutions. The IT Administrator will provide IT Help Desk Support to both office-based and remote employees, resolving computer issues and managing help desk tickets in a timely manner.
ManufacturingMedicalMedical Device
Responsibilities
Answer questions or resolve computer problems for employees in person, via telephone, via email, via remote tool for external employees
Assemble, install, repair and update all laptops, desktops, mobile equipment (Apple IPads and IPhones) and peripherals
Monitor network connectivity and systems and proactively resolve problems
Installing and configuring client software
Provide training to staff on the use of office technology
Work with other sites on integration and other network issues
Monitor and manage all help desk tickets in a timely and service oriented manner
All employees must be aware, have knowledge and shall have received general training in Quality requirements of Össur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific
All training related to the quality management system is done in accordance to the Training Management Process (QM1681)
Exercises good use of company funds and property within the set guidelines
Maintains an honest and professional attitude as the company’s representative at all times
Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards
Qualification
Required
At least 2 years previous experience with PC hardware and printer troubleshooting
Ability to support Windows 7, 10 and 11, Office 365
Solid understanding of TCP/IP, DHCP, DNS, Active Directory services, group policy and VPN technologies
Ability to support Citrix Workspace
Strong customer service and troubleshooting skills
Ability to learn new software applications quickly
Ability to support Microsoft Office365 applications
Experience with Windows Terminal Server and/or Citrix
Develop and demonstrate an understanding of customer and business needs
Have strong communication skills, both verbal and written
Preferred
ERP, Warehouse, and/or Manufacturing experience
Contact Center experience
Telephony/PBX experience
A+, Network+, MCP
Mobile IT equipment service experience (Apple iPads and iPhones)
Benefits
Medical, Dental, and Vision Benefits
401(k) Retirement Plan with employer matching contribution
9 paid holidays
13 vacation days, birthday and two (2) volunteer day
8 sick days within your first year of employment
Paid Parental Bonding
Company
Embla Medical
Embla Medical delivers advanced prosthetics, orthotics, and mobility care solutions to help people live more active, independent lives.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$57.56MKey Investors
Nordic Investment Bank
2025-06-19Post Ipo Debt· $57.56M
2009-09-04IPO
Recent News
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