MikeWorldWide · 18 hours ago
Client Finance & Operations Manager
NYC Metro Area
Full-time
Hybrid
Mid, Senior Level
4+ years expMikeWorldWide is looking for a Client Finance & Operations Manager to support finance operations in regulated industries where accuracy, documentation, and financial compliance are crucial. This role involves financial tracking, staffing, vendor coordination, and compliance processes across multiple agency accounts, ensuring efficient work scoping and accurate billing.
Digital MediaPublic RelationsSocial Media
Responsibilities
Be a trusted, strategic advisor to the client service team through proactive, transparent communication and reliable reporting
Function as the client’s main point of contact for financial matters, including scope and billing negotiations, budget updates, responses to inquiries about invoicing, payment details, contract terms, scopes, and/or POs generation
Conduct weekly and/or semi-monthly analysis of labor and expenses to monitor and maintain spend pacing against approved budgets for up to twenty-five (25) client accounts
Ensure financial compliance with client MSAs and scopes, including tracking rates, discounts and terms for compliance while ensuring deliverables, performance metrics and milestones are met
Partner with team leads to build staffing plans that are cost effective and maximize productivity while aligning workforce capacity with client goals, ensuring the right people with the correct skills are available to meet fluctuating demand
Promote and implement operational workflow improvements with an eye towards increased margins, process efficiencies, and reduced costs
Liaise with finance on alignment between revenue forecasts and billed revenue
Assist the treasury department with accounts receivable collection
Collaborate with the legal team on MSA negotiations, contract renewals, and scope parameters to uphold compliance while mitigating risk
Support monthly billing, including invoice preparation, review, and reconciliation
Track vendor costs across media and production partners
Review and reconcile vendor invoices against approved budgets and scopes
Foster vendor relationships to sustain long term value
Uphold and monitor pay when paid parameters
Ensure vendor spend aligns with approved scopes and budgets
Harmonize with the accounts payable team to mitigate risk and discrepancies
Orchestrate resolutions and correction of multi-faceted vendor issues by guiding parties into alignment
Partner with accounts payable team to ensure accurate invoicing and reporting
Serve as financial operations liaison point of contact for paid media, creative, accounts payable, and finance teams
Maintain documentation to support approvals, audits, and reporting requirements
Support workflows across regulated industries with defined protocols and internal standards
Qualification
Required
4 to 6 years in finance operations, revenue operations, agency finance, or client financial management
Experience managing billing, invoicing, budgets, and reconciliations
Strong attention to detail with the ability to manage multiple financial workflows at the same time
Experience working in environments with strict compliance, approvals, and documentation standards
Focus on effective strategies through clear communication
Ability to understand and navigate diverse perspectives
Comfort working with complex budgets and analysis of time and materials
Ability to manage multiple priorities and accounts simultaneously
Strong attention to detail, organization, and communication
Preferred
Experience in energy, utilities, healthcare, financial services, or similar regulated sectors
Experience working in integrated marketing teams or agency environments
Familiarity with media billing and vendor heavy account workstreams
Benefits
Unlimited PTO, Pre-PTO, and Mental Health Days
Friday Freeze & Summer Fridays
Wellness and tech stipends
Paid training and career development
Offices closed between Christmas Eve and New Year’s Day
Inclusive, values-driven agency culture
Company
MikeWorldWide
MWW is one of the world’s leading independent, integrated PR agencies with offices across the US and UK, and a global network of partners.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Kempner
Founder & CEO
Conrad Arnavutian
Senior Vice President
Recent News
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