Penn Medicine, University of Pennsylvania Health System · 1 day ago
Associate Director Applications
Philadelphia, PA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expPenn Medicine is dedicated to providing high-quality patient care, conducting innovative research, and educating future leaders in medicine. The Associate Director of Applications is responsible for leading cross-functional teams to develop application solutions, manage projects, and oversee the performance of clinical application solutions.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Manages multiple highly complex projects and initiatives simultaneously through the project life cycle
Develops, manages and executes project plan tasks and milestones while meeting project objectives and reports project changes to leader
Develops new policies and procedures relating to enhancements, change control, and maintenance of the applications and processes where applicable
Defines requirements, and develops logical data models using best practices for build and configuration, maintenance and data integrity
Oversees the Development and execution of test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes
Manages the process and team when implementing system upgrades and scheduled vendor releases as requested to enhance the applications platforms and meet project objectives
Develops departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to the Sr. Director
Provides continuous performance feedback to all team members to ensure that employees understand expectations and requirements
Manages the day-to-day operations of the team; employee mentoring, timecard retrieval, team meetings, and communicating operational requirements of UPHS to all team members, as applicable
Oversees the implementation according to the approved capital budget and the approved timelines
Ensure ongoing support and maintenance of the system through IS staff balancing cost with quality and ongoing system enhancements and optimization
Participates as an active member of the assigned team. Develop and present project analysis (including cost/benefit) for management review
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization
Qualification
Required
Bachelor's Degree (Master's preferred) Computer Science or related scientific field
5+ years Relevant experience
3+ years Managing Applications or Healthcare IT teams
2+ years JIRA, SAP Business Objects, Data Innovations, Microsoft Project
Management in Clinical applications either in application support or implementation role
Ability to troubleshoot, research and solve technically challenging problems involving integrated systems
Detail oriented, strong analytical, organizational, and problem solving skills required
Ability to analyze, diagnose, suggest and implement process changes
Strong customer service orientation and ability to follow through issues to resolution
Ability to interact with all levels of physician practice personnel to include: IT management staff, consulting staff, clinicians, clinical administrators, etc
Strong, effective communication and stakeholder inclusion strategy (understanding stakeholders' needs, interests, and concerns) required
Strong process improvement and project management skills (including project tracking via JIRA, Microsoft project, etc.)
Ability to successfully manage multiple projects and personnel (managers, leads and analysts)
Vendor management skills
Must be able to function as part of a team providing a high level of quality service to clients
Preferred
Clinical applications management experience in either an application support or implementation role
Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment
Benefits
Prepaid tuition assistance programs
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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