Hallmark Global Solutions Ltd · 8 hours ago
Senior Mainframe Site Reliability Engineer (SRE) – Application Support
Hallmark Global Solutions Ltd is seeking a Senior Mainframe Site Reliability Engineer (SRE) responsible for the stability, reliability, and performance of enterprise mainframe systems. This role focuses on application support, production reliability, automation, monitoring, and incident management, utilizing SRE best practices.
Responsibilities
Support and ensure 24/7 reliability and availability of mainframe applications and systems
Act as a senior point of contact for production support and major incidents
Monitor system health, performance, and capacity
Perform incident management, root cause analysis (RCA), and post-incident reviews
Automate manual operational tasks to improve stability and recovery time
Work with API/Web API integrations supporting mainframe applications
Coordinate with development and infrastructure teams to improve system reliability
Support disaster recovery (DR) planning, testing, and high availability
Ensure compliance with security, audit, and regulatory requirements
Drive continuous improvement and SRE best practices in mainframe operations
Qualification
Required
10+ years of experience in Mainframe Application Support / Operations
Strong hands-on experience with IBM z/OS
Experience with mainframe technologies: CICS, IMS, DB2, JES2/JES3, MQ, SMF, SDSF
Experience supporting APIs / Web APIs integrated with mainframe systems
Strong background in production support and incident management
Experience with performance tuning and capacity planning
Automation/scripting experience: REXX, JCL, CLIST, Python, or similar
Experience with monitoring and scheduling tools: OMEGAMON, CA/BMC tools, Control-M
Preferred
Experience applying SRE practices in mainframe or hybrid environments
Exposure to DevOps and automation frameworks
Knowledge of Linux on Z or cloud integration
Prior technical lead or team lead experience
Company
Hallmark Global Solutions Ltd
Hallmark Global Solutions is established in the year 2002, Hallmark Global Solutions has an exceptional track record of transcending the core operations of its clients and helping them meet their ever-evolving market needs.
H1B Sponsorship
Hallmark Global Solutions Ltd has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (35)
2024 (35)
2023 (47)
2022 (51)
2021 (84)
2020 (100)
Funding
Current Stage
Late StageCompany data provided by crunchbase