Goodwill of Colorado · 11 hours ago
Systems Administrator II, IT Cloud
Colorado Springs, CO
Full-time
Onsite
Entry, Mid Level
$90K/yr - $95K/yr
2+ years expGoodwill of Colorado is seeking a Systems Administrator II, IT Cloud to lead the administration and optimization of their Microsoft 365 cloud environment. This role involves ensuring secure, scalable, and efficient cloud operations while supporting users and systems across the organization, including endpoint management and user enablement through automation.
Career PlanningNon ProfitProfessional ServicesService IndustryTraining
Responsibilities
Administer and maintain Microsoft 365 services including SharePoint Online, Exchange Online, Teams, OneDrive, and Intune
Manage SharePoint site collections, permissions, content lifecycle, and governance policies
Support cloud-based identity and access management (Azure Active Directory (AD)), including role-based access controls and conditional access policies
Implement and maintain endpoint provisioning and compliance policies using Intune and AutoPilot
Provide Tier III support for Help Desk tickets related to cloud services and collaboration tools
Monitor system performance, usage analytics, and security alerts across Microsoft 365
Apply updates, patches, and configuration changes to cloud services and integrated systems
Assist in user training and enablement for Microsoft 365 tools, including AI-powered features like Microsoft Copilot
Maintain documentation, standard operating procedures (SOPs), and training materials for cloud systems and user support
Collaborate with IT staff and vendors to ensure smooth deployment and integration of cloud technologies
Ensure maximum uptime and availability of cloud services, including after-hours support as needed
The incumbent must be adept with reprioritizing responsibilities depending on the needs of the department and the organization
The incumbent may be assigned additional/different duties occasionally to help support the IT team and the organization
Monitor and manage data protection, retention, and eDiscovery policies within Microsoft 365
Support secure collaboration and data sharing across internal and external stakeholders
Maintain proper documentation of cloud configurations, policies, and security protocols
Partner with other departments to ensure/support with compliance
Managing cloud identity (IAM roles, policies, MFA enforcement)
Monitoring cloud spend and optimizing cost
Qualification
Required
A Bachelors degree in Computer Science, IT, or related field
Deep knowledge of Azure/AWS/GCP services
Understanding network security groups, routing tables, and cloud firewalls
Cost governance and cloud monitoring tools
A minimum of 2 years of experience administering Microsoft 365 environments
Hands-on experience with SharePoint Online, Intune, AutoPilot, and Azure AD
Familiarity with AI integration in productivity tools (e.g., Microsoft Copilot)
Experience with scripting and automation (PowerShell preferred)
1 year of prior experience supporting a nonprofit is required
Strong understanding of cloud architecture, identity management, and endpoint security
Ability to troubleshoot and resolve complex cloud service issues
Excellent communication and documentation skills
Willingness to provide on-call support during evenings, weekends, and holidays
Preferred
Industry certifications (e.g., Microsoft Certified: Azure Administrator, M365 Enterprise Administrator Expert) is preferred
Background in project coordination or IT service delivery is a plus
1 year of prior Goodwill IT team in helpdesk and/or cloud support is preferred
Benefits
Medical
Dental
Vision
Short Term Disability
Life/Accidental Death and Dismemberment
Flexible Spending Accounts
Long Term Disability
Paid time off in the form of vacation
Sick
Holiday
Floating holiday
Jury duty
Bereavement leave
Pre-tax or post-tax (Roth) contributions to our retirement plan
Company
Goodwill of Colorado
Goodwill of Colorado is a non-profit organization management.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Opportunity Now Colorado
2024-03-19Grant· $0.05M
Leadership Team
Karla Grazier
CEO and President
Tim Cooper
Chief Operating Officer
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