Nakupuna Companies · 13 hours ago
IT Intern
Honolulu, HI
Internship
Onsite
Intern
$24/hr - $30/hrNakupuna Companies is seeking an IT Intern to support internal IT operations during the summer internship period. The IT Intern will assist with providing Tier I–III support to employees and contribute to internal IT projects that improve efficiency and enhance end-user experience.
Environmental ConsultingInformation TechnologyManagement Consulting
No H1B
U.S. Citizen Only
Responsibilities
Provide technical support for Office 365 Users, including, but not limited to, providing system access and permissions, resetting passwords, and system administration
Support the resolution of Tier I, II, III service desk / help desk tickets under the guidance of IT staff
Assist with assigning new user accounts and email addresses in Active Directory/Office 365/Exchange
Assist in the creation and maintenance of team processes, procedures, and SOP documentation
Provide help desk reports on reported issues
Configure end user devices such as workstations, laptop, tablet, and/or phones for end users
Support onboarding/offboarding activities, including equipment setup, and access requests
Provide technical support for Microsoft Teams users
Assist users in the configuration, use, and setup of meeting rooms and meeting room technology
Troubleshoot common audio/visual issues and support conference room readiness
Provide recommendations and assist with assessment of IT systems and architecture
Leverage knowledge of IT architectures to enhance and improve business processes and performance
Evaluate emerging and requested technologies, provide support and recommendation on implementation
Provide user support and administration assistance for SharePoint Online including first-line support for users, basic end user training, directing users to available training materials and internal resources, error identification, permission updates, investigation and resolution, and assisting with page edits and updates
Provide end user support on various business applications
Qualification
Required
Applicants must be enrolled as a degree-seeking student in an accredited college program
cumulative grade point average of 3.0 or greater
Must be 18 years of age
Must be a U.S. citizen
High School Diploma or GED equivalent is required
The ideal candidate must have a thorough knowledge of Microsoft Windows, Office, and desktop software
Organizational and planning skills
excellent communication skills
customer service skills
problem-solving skills
Problem analysis skills
attention to detail and accuracy
solid judgment and decision-making ability
takes initiative
is adaptable
customer oriented
ability to work from the Honolulu office five (5) days per week
Ability to perform repetitive motions with the hands, wrists, and fingers
Ability to engage in and follow audible communications in emergencies
Ability to sit for prolonged periods at a desk and work on a computer
Preferred
Security +
A+
Net+
MCSA
other IT certifications
Company
Nakupuna Companies
Nakupuna Companies provides management consulting services specializing in IT, facilities support, and environmental services.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Greenawalt
Chief Executive Officer
Steven Wright
Chief Financial Officer
Recent News
2025-08-13
2025-06-25
Company data provided by crunchbase