Iron Mountain · 2 hours ago
Data Center Operations Manager
US | FL | Miami | 2925 Northwest 120th Terrace
Full-time
Onsite
Mid, Senior Level
6+ years expIron Mountain is a global leader in records and information management, providing sustainable solutions across various domains. The Data Center Operations Manager will oversee the efficient operation of critical infrastructure in data centers, manage operations teams, and ensure compliance with regulatory standards.
Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Manage multiple data center facilities, critical equipment and operations teams
Development of method of procedures (MPO), Standard Operating Procedures (SOP), and Emergency Operating Procedures (EOP), to support a 100% uptime mission critical environment
Manage the operations, maintenance and repair of equipment such as CRAHs, AHUs, Chillers, Pumps, Cooling Towers, UPS’s, Generators, Automatic Transfer Switches, and Switchgear
Supervise and schedule external vendors, electrical, mechanical, construction and low voltage contractors, to ensure that maintenance is completed and projects are done safely and with zero downtime, and that all IMDC operational procedures are followed
Build and develop a diverse skilled team of facilities technicians, to support multiple mission critical environments
Review staff’s performance, identify training needs, develop training plans, and plan training sessions to improve quality of service and staff development
Ensure Data Center facility complies with public utility, environmental, Federal, State, City and County, and other agencies as required. Ensure compliance with OSHA, EPA and fire/life/safety requirements
Develop the annual budget, ensure budget adherence, including oversight of Opex and Capex procurement, and monthly spend forecasting
Respond as an escalation point to the afterhour’s on-call rotation. This will include managing the investigation, mitigation, and recovery of the issue(s) to completion
Qualification
Required
US Citizenship Required
High School Diploma or equivalent required
Six (6) to ten (10) years' experience in a critical operations environment
Electrical maintenance experience required
Thorough knowledge of mechanical, electrical, controls and building systems
Understanding and ability to read complex mechanical and electrical drawings
In depth mechanical knowledge, for operating, servicing and replacing parts on air handlers, pumps and pipes, and troubleshooting the critical infrastructure
Ability to analyze and solve problems at their root, stepping back to understand the broader context to ensure we provide the best service to our customers possible
Have knowledge of the theory of operation of: Generators, double conversion UPS, transformers, circuit breaker panels, switchgear, centrifugal pumps, variable frequency drives, remotely actuated valves, cooling towers, chillers (including the refrigeration cycle), and heat exchangers
Familiarity with the procedures for performing hot work on energized electrical panels including OSHA safeguards and protective equipment
Knowledge of the theory of data center fire detection and suppression
Shows good judgment and instincts in decision-making
Ability to prioritize in a complex, fast-paced environment
Able to demonstrate the ability to take ownership of technical issues brought to them by the customer
Demonstrate a willingness to actively engage other support teams to drive it to resolution
Up to 10% travel may be required
Preferred
Technical (Military/Trade School) training and/or six (6) plus years' relevant experience preferred
Data center experience preferred
Company
Iron Mountain
Iron Mountain offers storage, asset lifecycle management and information management services to companies.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.77B2025-09-05Post Ipo Debt· $1.41B
2024-12-03Post Ipo Debt· $1.2B
2023-05-10Post Ipo Debt· $1B
Leadership Team
Marc Duale
Senior Advisor to the President and CEO
William Meaney
CEO
Recent News
2026-01-23
2026-01-16
Hindu Business Line
2025-12-16
Company data provided by crunchbase