Signature Aviation · 13 hours ago
Infrastructure Program Manager
Orlando, FL, United States
Full-time
Onsite
Senior Level
5+ years expSignature Aviation is seeking an experienced and results-oriented Infrastructure Program Manager to oversee and drive IT programs leveraging Agile and Scrum methodologies. This role is critical in managing multiple projects, coordinating cross-functional teams, and ensuring the delivery of high-quality IT solutions.
Airlines/Aviation
Responsibilities
Plan, coordinate, and oversee IT programs to ensure successful delivery on time, within scope, and budget
Establish and manage program goals, deliverables, and timelines in alignment with organizational priorities
Track and monitor program progress, resolving any issues that arise
Implement and promote Agile and Scrum methodologies across program teams, delivering immediate value to a minimum viable product and can evolve over time
Facilitate Agile ceremonies, including sprint planning, stand-ups, retrospectives, and backlog grooming
Ensure teams adhere to Agile principles and practices, fostering a culture of collaboration and continuous improvement
Work closely with business units, product owners, and technical teams to define program objectives and requirements
Act as a liaison between stakeholders and Agile teams to ensure clear communication and alignment
Provide regular program updates and insights to senior leadership
Identify, assess, and manage risks to program success, developing mitigation strategies as needed
Resolve conflicts and address challenges that could impact program outcomes
Define and monitor key performance indicators (KPIs) to measure program success
Use Agile tools such as Jira, Confluence, or Azure DevOps to track and report on program metrics
Analyze program performance to identify areas for improvement in processes and practices
Drive initiatives to enhance efficiency, quality, and delivery speed across IT projects
Qualification
Required
Technical understanding of Cyber domains, such as: identity & access management, endpoint protection, incident response, vulnerability & patch management, data protection, GRC, application security, etc
Familiarity with Cyber frameworks such as NIST, PCI DSS, or ISO 27001
Experience with portfolio management involving infrastructure platforms such as servers, storage, networks, cloud environments (Azure), and data centers; ability to manage lifecycle planning, upgrades, and integrations
Strong understanding of infrastructure architecture and operations, including capacity planning, resiliency, disaster recovery, configuration management, monitoring, and security best practices
Proven ability to partner with engineering, security, and operations teams to deliver infrastructure modernization initiatives, such as cloud migrations, network redesign, endpoint replacement, or platform standardization
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
5+ years of experience in program management
Demonstrated expertise in managing Agile and Scrum projects in a complex environment
Agile certifications such as Certified ScrumMaster (CSM), Certified SAFe Program Consultant (SPC), or PMI Agile Certified Practitioner (PMI-ACP)
Familiarity with tools such as Jira, Confluence, or Azure DevOps
Experience in IT infrastructure, software development, or digital transformation projects
Exceptional communication and collaboration skills
Comfortable in highly dynamic and frequently ambiguous environments
Excellent problem-solving and decision-making abilities
Strong organizational skills with the ability to manage complex and competing priorities
Ability to work collaboratively in a cross-functional team environment
Preferred
Project management certifications such as PMP or PgMP
Company
Signature Aviation
Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tony Lefebvre
Chief Executive Officer
Michael Eshoo
Chief Financial Officer
Company data provided by crunchbase