USAJOBS · 1 day ago
Program Support Assistant - Diagnostics
The Aleda E. Lutz VA Medical Center in Saginaw, MI is seeking a Program Support Assistant for their Diagnostics Service. The role involves providing a variety of programmatic, clerical, and technical support to ensure the efficient operation of the service.
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Responsibilities
Serves as the records management liaison and is responsible for the accountability, maintenance, and disposal of records according to VA regulations and Joint Commission standards. Responsible for daily maintenance of the office filing system and data control records
Receives and reviews all regulations, directives, guidance on memoranda on administrative functions. Interprets and determines the extent to which the Department is affected
Serves as timekeeper for Radiology Services administrative personnel. Serves as backup timekeeper for Pathology & Laboratory Service. Keeps supervisor and staff personnel are informed of any changes in leave policies or timekeeping procedures
Receives inquiries and/or assists in resolving complaints from patients and families
Maintains the Service Supervisors' calendars, arranges meetings including scheduling time and place, provides reports and appropriate background material to members and notifies all pertinent individuals
Receives and screens telephone calls, visitors, and e-mails. Ensures courtesies are afforded to visitors and telephone communications. All contacts are handled professionally, using tact and diplomacy in written composition and oral communication
Receives all incoming mail, determining which items should be referred to the ACOS or other staff members, responding directly to routine requests and inquiries of a non-technical nature
Other duties as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/13/2026
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization
Experience with administrative and clerical work of an office
Experience utilizing word processing, spreadsheets, database, and software to manage information
Experience maintaining time and leave records
Experience performing data collection and preparing reports
Experience with managing records and filing system
You will be rated on the following Competencies for this position: Clerical, Manages and Organizes Information, Communications, Computer Skills
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations
A full year of work is considered to be 35-40 hours of work per week
The work is mostly sedentary, however some standing, walking, pushing, and reaching
Finger dexterity and hand/eye coordination required to manipulate computers and printers
Ability to effectively communicate both verbally and in writing; ability to operate computers and other equipment
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
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