Stryker · 4 hours ago
Sales Support Representative- Green Bay, WI
Green Bay, Wisconsin
Full-time
Onsite
Mid Level
4+ years expStryker is a leading medical technology company, and they are seeking a Sales Support Representative to provide technical support for orthopedic surgeries. The role involves managing daily account operations, supporting case preparation, and collaborating with Sales Representatives to enhance customer relationships and sales enablement efforts.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Provide independent, timely technical support and troubleshoot manual and robotic product issues to ensure high customer satisfaction
Participate in sales meetings and support sales development and customer relationship initiatives
Confidently manage daily schedules across assigned accounts, ensuring efficient workflows and proactive account management
Maintain required training, certifications, and ongoing technical expertise across manual and robotic platforms
Collaborate with team members to align schedules, share insights, and support sales opportunities
Manage inventory, instrumentation, and case preparation to ensure seamless product application
Learn from and partner with Sales Representatives and Sales Managers to develop upselling and account management skills used inside the Operating Room
Support customer education, demonstrations, and product familiarity as directed by the territory’s needs
Perform on-call duties—including evenings, weekends, and holidays—to support urgent technical needs and ensure continuous customer care
On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support
Qualification
Required
Mako Robot certification and 2 years of Joint Replacement sales or clinical on-the-job experience
Bachelor's degree with 4 years of professional and/or relevant experience
Associate degree with 8 years of professional and/or relevant experience
High school diploma with 10 years of professional and/or relevant experience
Trained on all applications based on clinical needs of the territory
Ability to lift, push, pull, and carry up to 50 lbs
Ability to stand for extended periods
Ability to manage stressful OR situations with professionalism and focus
Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects
Must have a valid driver's license
Fluency in written and spoken English required
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Kevin Lobo
Chair & CEO
Glenn S. Boehnlein
Chief Financial Officer and Vice President
Recent News
GlobeNewswire News Room
2025-02-11
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