Shore United Bank · 1 day ago
Branch Support Specialist I
Easton, Maryland
Full-time
Onsite
Entry Level
$22/hr - $25/hr
2+ years expShore United Bank is seeking a full-time Branch Support Specialist I to join their team. The role involves supporting the customer service function of a branch office by performing various duties, including verifying documentation and responding to inquiries related to banking products and services.
BankingFinancial ServicesLending
Responsibilities
Reviews, verifies accuracy of, files, and indexes all documentation related to deposit accounts
Reviews, verifies accuracy of, and validates account or customer data entry
Communicates with branch personnel to follow-up on defined exceptions
May provide support to customer service personnel by responding to inquiries related to Personal and Business deposit products and services. Understands the features and benefits of all bank products and services
Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same
Participates in required training sessions, including training for compliance with BSA/AML policies and procedures
Qualification
Required
High school diploma/GED equivalent
2+ years of banking or financial services experience, preferably in branch operations, new accounts, or deposit operations
Experience with customer onboarding or quality control review strongly preferred
Benefits
Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
Paid parental leave
401k savings plan with up to a 4% company match
Employee Stock Purchase Plan
Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement
Paid training program and continuous training sessions throughout the year on various topics
Generous paid time off and paid sick time
Community involvement opportunities
Company
Shore United Bank
Shore United Bank provides banking, loans and other financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
James Burke
President &CEO
John Chappelle
Executive Vice President, Chief Digital Officer
Recent News
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