JPMorganChase · 16 hours ago
Solutions Analyst I - Technical Release Management
8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
Full-time
Onsite
New Grad, Entry LevelJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions. As a Solutions Analyst I in the Enterprise Technology - Identity & Access Management team, you will bridge partnerships between product owners, business, operations, and software developers, assisting in documenting business and data flow requirements and translating them into feasible solutions.
Asset ManagementBankingFinancial Services
Responsibilities
Supports scheduling, readiness checks, and execution for IAM releases; assist with change records and approvals in the Service Management tool and coordinate release activities with Engineers
Maintains JIRA boards and workflows; prepare concise status updates, metrics, and dashboards (Excel), and escalate risks/blocks
Partners with QA/engineering on test readiness, regression and performance sign offs, and release criteria; help track User Acceptance Test (UAT) outcomes
Captures runbooks, release checklists, and playbooks in Confluence; standardize templates and maintain current artifacts
Uses light scripting (e.g., Python, Shell) to streamline data collection, report generation, and routine checks; contribute to simple automation of release tasks
Drafts clear partner and operations comms (pre/post release), and coordinate touchpoints across Product, Operations, and Engineering
Qualification
Required
Baseline knowledge or equivalent expertise in applied architecture principles and the ability to understand the alignment of technology with business strategy
Strong organization, attention to detail, and follow through
Clear verbal and written communication; comfortable engaging cross functional teams
Experience with Agile/Scrum practices and ceremonies
Some Hands on experience (or coursework/internship exposure) with; ServiceNow (change/incident records, approvals), JIRA (issues, boards, workflows) and Confluence (documentation), Excel (pivot tables, charts) and basic scripting (Python or Shell) for simple automation/reporting
Strong analytical mindset; ability to learn technical concepts and tools quickly
Ability to manage multiple tasks and deadlines in a fast paced environment
Proactive, continuous improvement orientation; comfortable proposing process enhancements
Preferred
Basic familiarity with test coordination and UAT workflows
Exposure to release readiness checks (implementation plan, back out plan, validation steps)
Introductory SQL or data querying for metrics/reporting
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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