Stitch Fix · 10 hours ago
CRM Associate
United States
Full-time
Remote
Entry Level
$57K/yr - $94K/yr
1+ years expStitch Fix is the leading online personal styling service that helps people discover styles that fit perfectly. They are seeking a motivated CRM Associate to lead and optimize key components of their client-focused CRM program, focusing on campaign workflows across multiple channels and enhancing customer engagement through personalized messaging.
ApparelE-CommerceFashionRetail
Responsibilities
Lead and execute CRM campaigns across Email, Push, and SMS, ensuring all communications are launched accurately and on schedule
Own the maintenance and optimization of existing Lifecycle and Transactional workflows, identifying areas to improve customer engagement
Lead the QA process for your owned channels, maintaining high standards for technical accuracy and brand consistency
Analyze performance data to produce weekly and monthly reports, translating metrics into actionable insights for the broader team
Collaborate with Creative and Product teams to coordinate the production of assets that align with our content strategy
Contribute to strategic ideation for Batch and Lifecycle campaigns, bringing fresh ideas to enhance the customer experience
Qualification
Required
1–3 years of experience in CRM or digital marketing, ideally within an e-commerce focused Lifecycle, Batch and Transactional programs
Detail-oriented operator who can manage complex schedules without losing sight of the big picture customer experience
Developing strategist with a curiosity for data and the ability to explain the why behind campaign performance
Proactive and scrappy, comfortable taking initiative to solve problems and improve internal processes
Strong communication skills, allowing you to partner effectively with Engineering, Creative, and Data Science stakeholders
Passionate about personalization and stay informed on trends in fashion and marketing technology
Benefits
Medical
Dental
Vision
Other benefits
Company
Stitch Fix
Stitch Fix is a personal styling platform that delivers curated and personalized apparel and accessory items for women.
1001-5000 employees
H1B Sponsorship
Stitch Fix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (18)
2023 (17)
2022 (45)
2021 (34)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$54.35MKey Investors
BenchmarkBaseline Ventures,Lightspeed Venture Partners
2017-11-17IPO
2017-11-09Series Unknown· $11.85M
2014-06-10Series C· $25M
Leadership Team
Katrina Lake
Founder, CEO --> Executive Chairperson
Matt Baer
Chief Executive Officer
Recent News
Retail Dive
2025-12-24
2025-12-11
Company data provided by crunchbase