GEICO · 1 day ago
GEICO Customer Service Representative
Tucson, AZ
Full-time
Onsite
Entry Level
$19.06/hr - $23.82/hr
1+ years expGEICO is a well-known insurance company that offers quality coverage to millions of customers. They are seeking Customer Service Representatives to support their contact center by assisting current policyholders with inquiries, policy changes, and providing recommendations.
Telecom & CommunicationsGovernmentFinanceProperty & Casualty InsuranceAppsAuto InsuranceFinancial ServicesInsuranceInternetMobile
No H1B
Responsibilities
Support our contact center and taking incoming calls from current policyholders while providing the excellent service they want and need
Answering billing questions
Making policy changes
Providing recommendations
Deliver personalized service that demonstrates the value of being insured by GEICO
Qualification
Required
Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
Preferred
12+ months of contact center or customer facing service experience
An associate's degree or higher
Active Personal Lines insurance license
Benefits
10% evening differential for applicable shifts
20% weekend differential for applicable shifts
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-02-04
2026-01-24
Company data provided by crunchbase