Yale University · 6 hours ago
Classroom Technology & Media Coordinator 1
New Haven, CT
Full-time
Onsite
Senior Level
$31.83/hr - $31.83/hr
6+ years expYale University is dedicated to contributing to a better tomorrow and is seeking a Classroom Technology & Media Coordinator 1. The role involves providing audio-visual support services to students, faculty, and staff, including equipment maintenance, troubleshooting, and coordination of AV support for university events.
AssociationBusiness DevelopmentEducationMedicalSocial Entrepreneurship
Responsibilities
Consults with faculty to assess their classroom and instructional technology needs
Chooses or develops AV solutions that supports pedagogical goals, and interoperability within zone(s)
Serves as the primary source of information regarding audio-visual technology and provides instruction and training concerning the use of existing equipment
Coordinates collaborative course support efforts across Academic Media & Technology including the digital recording of course lectures
Communicates technology, infrastructure, environmental, operational and related support issues within the department or with the appropriate service provider
Coordinates and executes daily AV support services within assigned zone(s); serves as the initial point of contact for reporting problems and Tier 1 response to addressing issues in zone(s)
Maintains proficiency in the science of audio-visual technology and applies this knowledge to on-campus audio-visual systems usage and support services
Partners with managers to organize and execute audio-visual support for University events, including the coordination of support with IT partners and Yale service providers
Develops and edits departmental and knowledge base documentation regarding system specifications and usage. Documents service requests and problem reports for departmental databases
Maintains equipment inventory for assigned classroom zone(s), including records of maintenance and repair
Serves as a principal source of information to faculty, students and support staff on standardized and specialized media production techniques and equipment operation
Explains and describes the use and operation of video equipment and editing techniques through classroom lectures and in response to inquiries
Plans and schedules video productions
Operates specialized and standardized video camera, editing, and duplicating systems
Conducts research related to video productions
Maintains and repairs specialized and standardized video equipment
Oversees and instructs support staff in the use and operation of media equipment
Performs additional functions incidental to media technician activities
Qualification
Required
Proven ability working in a fast-paced customer-focused AV environment
Excellent customer service skills and ability to be flexible and remain open to learning new technology
Proven ability to multitask and handle multiple AV needs concurrently throughout the campus
Proven ability to work with video conferencing, webcasting and course capture technologies such as Zoom and Panopto
Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education
Preferred
Projection experience; understanding of operation of 16mm, 35mm, and DCP projectors
Experience providing support for the following technologies: digital projectors, screens, monitors, computers, audio recorders, mixers, amplifiers, DVD/VHS/Blu-Ray players, document cameras, film projectors, slide projectors, microphones, control systems (e.g. Qsys, Extron), and video switchers
CTS and/or Qsys certifications
Company
Yale University
Yale University is a research and education institution that prioritizes its students.
10001+ employees
H1B Sponsorship
Yale University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (355)
2024 (449)
2023 (214)
2022 (208)
2021 (190)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$42.86MKey Investors
Bezos Earth FundAlfred P. Sloan FoundationHyundai Hope On Wheels
2025-10-23Grant
2025-05-21Grant· $0.05M
2023-01-01Grant· $1.27M
Leadership Team
Geoffrey Chatas
Senior Vice President for Operations
Jack Callahan
Senior Vice President for Operations
Recent News
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2026-01-22
2025-12-10
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