Success Academy Charter Schools · 1 day ago
Project Manager, Family Engagement
New York
Full-time
Onsite
Entry, Mid Level
$68K/yr - $72K/yr
1+ years expSuccess Academy is a fast-growing network of public charter schools dedicated to providing high-quality education regardless of economic status. The Specialist, Family Engagement role focuses on operational and administrative support to enhance family engagement and recruitment efforts, ensuring data integrity and managing community engagement strategies.
Charter SchoolsEducationNon Profit
No H1B
Responsibilities
Develop and standardize high-impact family communication and engagement strategies (e.g., talking points, toolkits, and FAQs) to align with the Lead’s strategic vision for family engagement and recruitment
Manage data integrity and reporting for school-facing outreach efforts by extracting, validating, and distributing essential family rosters and data sets from platforms like Salesforce and eSD to enable targeted school outreach
Establish and manage a robust performance monitoring and accountability framework for school-level family engagement and enrollment goals, utilizing shared data platforms and project management tools to ensure leaders meet key milestones
Analyze and synthesize insights from family recruitment and engagement initiatives across schools, producing comprehensive summaries and strategic recommendations for immediate pivots and long-term improvements based on performance data
Serve as the primary logistical and technical lead for large-scale family events (e.g., Orientation, Summer Onboarding, and Back to School) to ensure a high-quality, seamless experience for all participating families
Drive and execute community engagement strategy in partnership with the Recruitment team by identifying, coordinating, and managing key community events to generate new applications and cultivate enduring community partnerships
Provide advanced technical production support for all family-facing digital platforms, including acting as the backend host for large-scale webinars, managing interactive features (Q&A), and generating comprehensive post-event analytics and attendance reports
Collaborate with the Senior Specialist to provide strategic administrative support for strategic engagement programs, ensuring accurate tracking of school-level engagement and outcome metrics
Qualification
Required
1–3 years of professional experience in operations, administrative, or project coordination roles, ideally within a school or fast-paced nonprofit environment
Exceptional organizational skills and attention to detail, with a proven ability to manage multiple workstreams and hold peers accountable to ensure project completion
Intermediate data proficiency in Google Sheets or Excel (including filters and basic formulas), and the ability to quickly learn and navigate student data systems and CRMs (like Salesforce and eSD)
Technical comfort managing digital platforms (such as Zoom)
Strong written communication skills and a collaborative mindset for building positive working relationships with school leaders and diverse internal teams
Flexibility to work occasional evenings or weekends and travel to various campus locations for event support
Bachelor's degree required
Benefits
Success Academy offers a full benefits program
Opportunities for professional growth
Company
Success Academy Charter Schools
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 22,000 K-12 students in New York City.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Eva Moskowitz
CEO and Founder
Aparna Ramaswamy
Chief Leadership & Human Resources Officer
Recent News
Crain's New York Business
2023-04-26
Crain's New York Business
2023-03-17
Crain's New York Business
2022-01-25
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