The Wonderful Company · 1 day ago
Desktop Support Engineer I
Los Angeles, CA
Full-time
Onsite
Entry Level
$25.50/hr - $28/hr
1+ years expThe Wonderful Company is a privately held company dedicated to harvesting health around the world through its iconic consumer brands. They are seeking a Desktop Support Engineer I to provide front-line support for employees, troubleshoot technical issues, and ensure that all systems run smoothly.
AgricultureFood and Beverage
Responsibilities
Install, configure, and troubleshoot software applications, including antivirus, firewall, and anti-spyware solutions
Configure, troubleshoot, and repair information systems hardware to ensure reliable operation of computers and related equipment across the organization
Diagnose and resolve hardware failures; coordinate with vendors for repairs and replacements as needed
Perform computer moves, adds, and changes (MACs)
Reload and image operating systems
Install and configure software in accordance with The Wonderful Company’s information systems policies and procedures
Assist with network administration tasks, including new user setup and removal, Active Directory moves, adds, and changes, and general Windows troubleshooting
Provide printer support, including setup, moves, configuration changes, and toner/ink supply management
Support mobile device management (MDM)
Troubleshoot, configure, and support handheld barcode scanners
Serve as the primary point of contact for helpdesk calls
Serve as the primary point of contact for chat-based technical support
Qualification
Required
Associate's degree or degree from technical trade school, plus 1-2 years of experience in related field, or an equivalent combination of education and experience
Working knowledge of Microsoft Products - Word, Excel, Access, Outlook, PowerPoint, etc
Strong interpersonal skills with the ability to interact and communicate with employees at all levels
Sensitivity to cultural and bilingual considerations in a diverse work environment
Superior customer service skills with a user-focused mindset
Excellent written and verbal communication skills
Strong organizational and time management abilities
Ability to work independently, think creatively, and perform effectively under pressure and tight timelines
Preferred
A+ Certification
Experience with Oracle systems
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
Company
The Wonderful Company
The Wonderful Company grow, harvest, bottle, package, and market a diverse range of healthy products,
5001-10000 employees
H1B Sponsorship
The Wonderful Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (19)
2023 (14)
2022 (24)
2021 (14)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
J
Jordan Weiss
Executive Vice President and Chief Tax Officer
Amy Snow
Chief Research Officer & Chief of Staff
Recent News
MarketsandMarkets Research Pvt. Ltd.
2025-10-29
2025-10-23
Company data provided by crunchbase