SoFi · 5 hours ago
Associate IT Specialist
Utah - Cottonwood
Full-time
Onsite
Entry Level
1+ years expSoFi is a next-generation financial services company and national bank that focuses on innovative technology to assist members in achieving their financial goals. The Associate IT Support Specialist will support and optimize asset lifecycle processes, ensuring accurate asset data and compliance across hardware and software assets.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Provide day-to-day IT support with an emphasis on IT Asset Management (ITAM) operations, including the use of ServiceNow ITAM
Support the end-to-end asset lifecycle, including requests, procurement, deployment, inventory tracking, maintenance, and device recovery or disposal
Monitor and manage ServiceNow queues, triaging and resolving ITAM and support-related requests in accordance with SLAs and operational standards
Coordinate and provision IT equipment for employee onboarding, ensuring devices are configured, delivered on time, and accurately tracked
Assist in maintaining ITAM documentation, process guides, and training materials to support operational consistency and knowledge sharing
Collaborate with ITAM and IT Support teams to identify process improvements and ensure compliance with asset management policies
Qualification
Required
1–2+ years of experience in IT support, IT asset management, or a related technical support role
Familiarity with ServiceNow, including exposure to IT Asset Management (hardware and/or software)
Basic understanding of the IT asset lifecycle and IT service management processes
Experience following documented processes and assisting with updates to procedures or guides
Strong problem-solving skills with the ability to communicate clearly with team members and end users
Ability to work effectively with both technical teams and non-technical stakeholders
Preferred
Basic knowledge of ITIL concepts or IT service management best practices
Exposure to ServiceNow or completion of related training or certifications
Experience working in a fast-paced support or operational environment
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
2026-02-03
2026-02-03
Company data provided by crunchbase