Johns Hopkins All Children's Hospital · 4 hours ago
Care Management Assistant
St. Petersburg, FL
Full-time
Onsite
Entry Level
$17.70/hr - $28.32/hr
2+ years expJohns Hopkins All Children's Hospital is seeking a Care Management Assistant to support their care management team. The role involves providing administrative support, assisting patients and families with healthcare navigation, and contributing to quality metric improvement activities.
EducationHealth CareHealth DiagnosticsHospitalMedical
Responsibilities
Provides administrative support for the JHACCN care management team including making calls to locate needed services (such as DME, home care, etc.)
Interacts with patients/families to assist and promote independence with care needs so that these are addressed and improved outcomes can be achieved; including reminders to schedule appointment(s)
Research and refer patient/families to community resources, to ensure disease support, health education, transportation to medical offices, healthy meals, behavioral health resources, and other needed services
Assists with reviewing, investigating and closing gaps in care for Network and Payer measures assisting team members and Network Practices when appropriate. Examples include monitoring for adherence to well-visits, immunizations, etc
Provides information to and from both internal and external facilities/resources to facilitate patient navigation in the community
Collaborates with the care management team in maintaining accurate and timely documentation of patient information in the population health database
Shares quality metric reports as needed with Network practices. Works with the quality and care management team to share best practices for improving metric performance with these practices. Quality metrics can be defined as measures that regulatory agencies and payers use to assess performance, care quality, and safety of contracted providers
Guides families with completion of applications for benefit programs as needed, e.g., pharmaceutical discounts, community providers, and government assistance
Works independently on initiatives that advance the technology, analytics and population health requirements of the network
Expands knowledge and skills by leveraging resources provided by JHACH, fostering optimal engagement and assessments to support and advance the network's initiatives
Performs under the supervision of the RN care managers on the care management team
Qualification
Required
A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement
Minimum of 2 years' experience in a clerical or administrative assistant role in the health care field
At least one-year experience in a medical office
Preferred
Associate's degree preferred
Company
Johns Hopkins All Children's Hospital
Johns Hopkins All Children's Hospital is a children's hospital located in St. Petersburg, Florida.
1001-5000 employees
H1B Sponsorship
Johns Hopkins All Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Melissa Macogay
Vice President, Chief Nursing Officer
Bethany Gregoire
Clincal Nurse Leader - CVOR
Recent News
2025-11-19
St Pete Catalyst
2025-11-07
St Pete Catalyst
2025-11-03
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