Lutheran Health Network · 13 hours ago
Systems Analyst
Lutheran Health Network is looking for a Systems Analyst to enhance operational efficiency and business processes through the analysis, design, implementation, and support of information systems. The role involves collaboration with IT teams and clinical staff to assess system needs, troubleshoot issues, and ensure compliance with organizational and regulatory standards.
Hospital & Health Care
Responsibilities
Analyzes, designs, and implements information systems solutions to meet the operational and clinical needs of the facility
Collaborates with end users, IT teams, and leadership to assess system requirements and recommend enhancements or modifications
Performs system configuration, maintenance, and troubleshooting to ensure optimal functionality and user experience
Supports the implementation, testing, and integration of new applications, software upgrades, and system enhancements
Develops and maintains system documentation, workflows, and training materials to support end-user adoption and compliance
Provides technical support and issue resolution, responding to user inquiries and escalating complex problems as needed
Conducts data analysis and reporting, generating insights to support decision-making and improve system performance
Ensures compliance with HIPAA, cybersecurity, and organizational IT policies, maintaining data security and integrity
Collaborates with vendors and external partners to coordinate system updates, patches, and third-party integrations
Identifies opportunities for process automation, workflow optimization, and system improvements to enhance efficiency and reduce operational costs
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field required or
A combination of education and relevant experience in systems analysis may be considered in lieu of a degree
2-4 years of experience in systems analysis, IT support, or application management required
Strong knowledge of systems analysis methodologies, software implementation, and IT troubleshooting
Experience with database management, reporting tools, and system integrations
Understanding of healthcare information systems, EHR platforms, and regulatory compliance (e.g., HIPAA, HITECH)
Proficiency in Microsoft Office Suite, SQL, data analytics, and system configuration
Strong problem-solving skills with the ability to analyze complex technical issues and implement solutions
Excellent communication and collaboration skills to interact with IT teams, clinical staff, and leadership
Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment
Preferred
Master's Degree in Information Systems, Healthcare Administration, or Business Administration (MBA) preferred
Experience in healthcare IT, clinical informatics, or electronic health records (EHR) systems preferred
Certification in Healthcare IT (e.g., CPHIMS, Epic, Cerner, or other system-specific credentials) preferred
Company
Lutheran Health Network
Lutheran Health Network is a family of more than 6,000 employees, physicians, advanced practice providers and volunteers dedicated to providing compassionate, quality care with the best possible experience to every patient, every time.