Cordial · 15 hours ago
Solutions Engineer
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $130K/yr
4+ years expCordial is a company founded in 2014 focused on enhancing humanity and empathy in marketing. The Solutions Engineer will act as a subject matter expert, guiding clients through the implementation of the platform and providing solutions for complex use cases.
Data ManagementEmail MarketingMarketing AutomationMobilePersonalizationSoftware
Responsibilities
Be client obsessed. You will consult with clients directly as a subject matter expert of the Cordial platform. You will assist clients in understanding how they can apply new product features and enhancements to align with their business goals. And you will develop and share best practices to clients. Clients will adore you
Make implementations look easy. You will help clients implement Cordial’s RESTful API and JavaScript Snippet into their marketing stack and maximize the value generated from the Cordial platform. Easy breezy
Solution like a boss. You will identify issues, recognize patterns, propose solutions and help to create repeatable processes and/or documentation to assist with the long-term success of our internal team, clients, and partners. You will enable clients to use dynamic scripting for email language and machine learning capabilities. You will design data structures that will gracefully flow downstream and integrate into Cordials object model. You will always be thinking of solutions
Act as and help the Project Manager. You will manage internal stakeholders and external client expectations on projects and timelines
Collaborate all day, everyday. You will work closely with the product team to improve client adoption across our entire platform. You will also collaborate with our Client Success, Strategy, Support, and Sales teams to ensure Cordial is continuously meeting and exceeding our client’s expectations and goals
Be an organized sensei. You will document and record all completed project work allowing a manageable framework that everyone can access for success. Obsessive documentation is key to being great. You know that
Qualification
Required
You hold a BS in Computer Science or a closely related field
You have a minimum of 4 years of experience in professional services
You have a track record of driving meaningful, successful implementations and managing client projects
You have a strong understanding of RESTful APIs
You are comfortable with JSON data structure
You read/write HTML/CSS/JavaScript
You have experience with PHP (or other programming language)
You are capable of using Browser Developer Tools
You understand differences between SQL and noSQL
You have the ability to handle difficult or unexpected technical issues and/or complex business challenges while remaining calm and identifying solutions
You have no problem working with senior level marketers, IT /systems integrators and marketing technology and services partners
You are able to manage multiple open projects at any point in time, with varying degrees of complexity and business priority
You have an uncanny ability to collaborate with internal teams including Experience Management, Strategy, Support, Product, Engineering, Sales, and the Executive Team
You have a track record of delivering phenomenal results in a dynamic, autonomous start-up environment
You embody Cordial's values
Currently located in the US
Preferred
Have experience in enterprise marketing automation, email marketing and/or digital marketing industries
Have enterprise client experience
Benefits
Equity
Bonus
A robust benefit plan (medical/dental/vision/life)
401k match
Flexible time off
Childcare
Continued education yearly reimbursements
Company
Cordial
Cordial is a cross-channel marketing and data management platform that helps marketers use all of their data to connect with customers.
51-200 employees
H1B Sponsorship
Cordial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$73.55MKey Investors
ABS Capital Partners,NewSpringAnkona Capital PartnersAnkona Capital Partners,PeakSpan Capital
2022-07-26Series C· $50M
2021-03-03Series B
2018-06-27Series B· $15M
Leadership Team
Jeremy Swift
CEO & Founder
Adam Gillespie
Co-Founder & CTO
Recent News
2026-01-14
2026-01-12
Destination CRM
2025-12-12
Company data provided by crunchbase