Optum · 9 hours ago
Process Engineer
Overland Park, KS
Full-time
Onsite
Mid Level
$92K/yr - $164K/yr
3+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Process Engineer is responsible for designing, optimizing, and sustaining end to end fulfillment processes within a high volume mail order facility, collaborating with various teams to improve efficiency and performance.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Analyze current state fulfillment workflows to identify inefficiencies, bottlenecks, and quality risks across picking, packing, sorting, and shipping processes
Design and implement process improvements that increase throughput, reduce cost per unit, and improve service level performance
Develop standard work, process documentation, and operating procedures to ensure consistent execution
Lead root cause analysis (RCA) for operational defects, downtime, and performance variance, implementing sustainable corrective actions
Define and track key process metrics (cycle time, utilization, yield, error rates) to measure impact of improvements
Analysis of current state via Data driven sources (SQL Database, production information)
Partner with IT, Engineering, Maintenance, and Operations teams to deploy new or enhanced software features supporting fulfillment execution
Participate in requirements definition, user acceptance testing (UAT), and controlled production rollouts
Validate that software changes integrate correctly with current processes and technologies
Support post deployment monitoring, issue triage, and stabilization activities
Provide operational feedback to development teams to improve usability, reliability, and performance
Maintain working knowledge of material handling equipment (conveyance, sortation, packing automation, printers, scanners, and peripheral devices), IT infrastructure, and Automation systems (Eg PLCs)
Collaborate with Maintenance and Automation Engineering to align process design with mechanical system capabilities and constraints
Support equipment trials, layout changes, and line re balancing efforts
Identify opportunities where mechanical or layout changes can enable process or software improvements
Act as a technical liaison between Operations, Engineering, IT, Maintenance, and external vendors
Support pilot programs, new technology introductions, and facility initiatives
Train operations teams on new processes, tools, and system changes
Qualification
Required
3+ years of experience in process engineering, operations engineering, or continuous improvement within a manufacturing, distribution, or fulfillment environment
Hands on experience supporting or testing software systems in an operational environment
Experience with database queries (MS SQL, MySQL etc.)
Experience analyzing operational data and translating insights into process improvements
Working knowledge of electromechanical systems, material handling equipment and industrial workflows
Working knowledge of automation, robotics, or industrial control systems (PLC adjacent or operational interaction)
Proven solid problem solving, analytical, and root cause analysis skills
Proven ability to work effectively in a production critical environment
Preferred
Experience in high volume mail order, e commerce, or automated fulfillment facilities
Experience with Lean, Six Sigma, or other continuous improvement methodologies
Proven solid written and verbal communication skills, with the ability to translate technical concepts for non technical audiences
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase