First Call · 1 day ago
IT Support - Bozeman
United States
Full-time
Remote
New Grad, Entry Level
$28/hr - $32/hrFirst Call Computer Solutions is a fast-paced company that offers IT support services to businesses located across Western Montana. They are seeking a highly skilled IT support professional dedicated to resolving technical problems and providing exceptional customer service to clients.
Cyber SecurityInformation Technology
Responsibilities
IT issue resolution
IT documentation maintenance
Ticket quality assurance
Working with IT Team to improve overall IT results for clients
After hours emergency support via the on-call rotation
Qualification
Required
Problem solver
Positive attitude
Ability to work under pressure
Attention to detail
Customer service
Quality assurance
Professional appearance and approach to work
Desktop operating system support skills
Workstation peripheral support skills
Intermediate and/or advanced use of server operating system skills
Intermediate and/or advanced networking skills
Intermediate and/or advanced overall troubleshooting skills
Benefits
Rich and flexible medical/dental with a Health Savings Account option.
Paid Vacation, Sick and Holiday time.
Retirement: 401k with 4% match and discretionary profit sharing.
Certification assistance & continuing education benefits.
Cell phone reimbursement.
Personal IT purchasing employee discount.
Team bonding events.
Work-life balance\flexibility.
Company
First Call
First Call is an IT firm offering information technology & cybersecurity solutions.
Founded in 1998
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Alex Mustard
CFO
Jack O'Brien
vCIO
Company data provided by crunchbase