Red Oak Technologies · 2 hours ago
Desktop Support Engineer
San Francisco, CA
Contract
Onsite
Entry, Mid Level
$29/hr - $35/hr
2+ years expRed Oak Technologies is a leading provider of comprehensive resourcing solutions across various industries. They are seeking a Desktop Support Engineer responsible for supporting systems and services that support the business, including desktop, servers, storage, network, applications, and security.
Human ResourcesMarketingStaffing Agency
Hiring Manager
Corey T. Dupuis
Responsibilities
Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network, services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system related issues
New Hire Onboarding - new hire process from user creation to system configuration and deployment
Desktop support - Configure and troubleshoot macOS, Microsoft Windows and Ubuntu. Maintain macOS, Windows and Ubuntu deployment images and configuration
Develop, update, implement and maintain procedures and guides
Responds to systems and services outages and other service-related activities
Provides technical expertise and support to fellow staff throughout the company
Qualification
Required
2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices
Strong technical knowledge of and troubleshooting experience with macOS, Microsoft Windows, and Ubuntu
Discipline to work remotely
Effective verbal and written communications skills
Strong desire to expand expertise and grow professionally within Infrastructure (Server, Network, etc.)
Preferred
Candidates with a Home IT Lab preferred
Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian
Company
Red Oak Technologies
Red Oak Technologies is a staffing and recruiting company offering IT, marketing, and finance recruitment services.
501-1000 employees
H1B Sponsorship
Red Oak Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (34)
2023 (19)
2022 (14)
2021 (24)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Joel Leege
President & COO
Recent News
2024-01-09
Company data provided by crunchbase