Knight-Swift Warehousing & Fulfillment · 7 hours ago
Operations Supervisor - 2nd Shift M-F 3:00 pm to 11:30 pm
Mesquite, TX, US
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
3+ years expKnight-Swift Warehousing & Fulfillment is seeking a motivated and experienced Warehouse Supervisor to oversee the daily operations of their 3PL warehouse. This role is critical in ensuring that the warehouse runs efficiently and meets the needs of clients, involving team leadership, safety compliance, and operational efficiency.
Transportation/Trucking/Railroad
Responsibilities
Supervise, train, coach and motivate warehouse associates to achieve operational goals aligned with company goals and objectives. Ensure team members understand job requirements and uphold high performance standards. Partner with HRBP’s to lead and resolve all performance management concerns
Drives the team’s high-performance workplace culture by setting high expectations aligned with our organization’s core values. Proactively provides positive and constructive feedback through adult-to-adult conversations, fostering a culture of mutual trust and respect
Enforce safety protocols and best practices to ensure a safe working environment. Conduct regular safety observations and ensure all warehouse operations comply with regulatory and company standards
Oversee daily warehouse activities, including receiving, picking, packing, and shipping, to ensure productivity and efficiency are optimized. Monitor inventory levels, assist with cycle counts, and ensure accuracy in product storage and order fulfillment. Implement strategies to prevent inventory discrepancies
Continuously evaluate warehouse processes and implement improvements to drive efficiency, reduce errors, and maintain high levels of service
Track key performance indicators (KPIs), such as order accuracy, shipping times, and productivity, and take action to resolve any discrepancies or areas for improvement
Create and manage employee schedules to ensure adequate coverage, balancing the workload during peak and off-peak periods
Ensure all outbound orders meet quality standards, including verifying correct products, quantities, and packaging. Resolve any quality issues and implement corrective actions as necessary
Ensure the proper use of Warehouse Management Systems (WMS) and other technologies to track orders, inventory, and shipments. Troubleshoot system issues as they arise
Collaboratively address operational challenges and provide solutions to improve efficiency, minimize delays, and resolve customer issues promptly
Prepare and submit daily/weekly operational reports to management, including inventory levels, order fulfillment performance, and employee productivity
Qualification
Required
High school diploma or equivalent
Minimum of 3 years of experience in warehouse or 3PL management, with at least 3 years in a supervisory role
Strong knowledge of warehouse operations, inventory control, and order fulfillment processes
Familiarity with Warehouse Management Systems (WMS), barcode scanners, and related warehouse technology
Excellent leadership, communication, and interpersonal skills
Ability to manage and resolve conflicts effectively in a fast-paced environment
Strong problem-solving abilities and a detail-oriented mindset
Ability to work independently and as part of a team
Strong organizational and multitasking skills, with the ability to manage multiple priorities simultaneously
Proven record of fostering high performance teams
Preferred
Bilingual in Spanish preferred but not required
Benefits
Medical/Dental/Vision Insurance- First of the month after 30 days of employment
401K with company match
PTO and Holiday eligibility on date of hire
Weekly Pay
Full Grant Tuition & Tuition Reimbursement
Company
Knight-Swift Warehousing & Fulfillment
Knight-Swift Warehouse & Fulfillment (KSWF) is a full-service supply chain and logistics provider (3PL) with a national presence.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase