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Information Technology (IT) Systems Support Specialist jobs in United States
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LMI · 11 hours ago

Information Technology (IT) Systems Support Specialist

LMI is seeking a skilled Information Technology (IT) Systems Support Specialist to provide continuous IT systems support aligned with Integrated Product Support (IPS) services for the Apache Attack Helicopter (AAH) Project Office. This role involves managing information assurance, lifecycle IT systems planning, and integration to ensure mission-ready systems that meet operational requirements.
AnalyticsConsultingInformation TechnologyLogisticsManagement ConsultingProfessional Services
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Comp. & Benefits
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Identify, plan, and recommend IT systems continuous support solutions for facilities, hardware, software, documentation, manpower, and personnel systems necessary for mission-critical planning and management
Deliver IT lifecycle support tailored to operational goals and adjustments as system requirements evolve
Perform engineering and development tasks to support IT system sustainment efforts across all lifecycle phases
Troubleshoot, maintain, and optimize Apache weapon system IT hardware and software to minimize downtime and ensure seamless performance
Offer detailed analyses to preempt and resolve infrastructure bottlenecks that could affect readiness
Ensure integration of Interactive Electronic Technical Manuals (IETMs) and maintain compatibility with Standard Army Management Information Systems (STAMIS)
Ensure cybersecurity compliance by adhering to Department of Defense (DoD) and Army policies for information assurance
Work with government stakeholders to verify proper Communications Security (COMSEC) software deployment on AH-64 hardware
Collaborate directly with government representatives, technical support teams, and contractors to deliver IT systems planning and manpower solutions
Contribute to development and updates of IT documentation, resource needs reports, and mission-aligned recommendations
Analyze computer resource requirements to support training courseware development, hosting, and delivery for field and operational readiness

Qualification

IT systems continuous supportLifecycle management operationsCybersecurity complianceMission-critical systemsInteractive Electronic Technical ManualsLogistics Modernization ProgramAnalytical skillsStakeholder engagementTraining courseware developmentProblem-solving skills

Required

Active Secret clearance required
Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related technical field
8+ years of professional relevant experience, with at least 2+ years working with Aviation and automation, or intelligent systems
Demonstrated expertise in IT systems continuous support and lifecycle management operations
Prior experience troubleshooting and maintaining mission-critical systems, both hardware and software
Familiarity with Interactive Electronic Technical Manuals (IETMs) and integration with Standard Army Management Information Systems (STAMIS) like SIPRNET
Knowledge of DoD information assurance policies and cybersecurity operational requirements
Analytical and problem-solving skills to identify system gaps, mitigate risks, and optimize infrastructure solutions
Ability to plan and recommend manpower and personnel requirements for sustained IT operations

Preferred

Familiarity with AH-64 Apache lifecycle sustainment operations
Proficiency in utilizing tools such as Logistics Modernization Program (LMP) and Army data systems like Vantage
Experience in network validation, configuration audits, and IT resource allocation analysis
Proficiency with XML-based software platforms like Arbortext, used for enhanced systems documentation and reporting

Company

LMI is a consulting firm dedicated to improving the management of government.

Funding

Current Stage
Late Stage
Total Funding
$0.25M
Key Investors
Mission Daybreak
2022-09-19Grant· $0.25M
2022-07-12Private Equity
2020-12-21Acquired

Leadership Team

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Joshua Wilson
Chief Executive Officer
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Zaki Saleh
Senior Vice President Health & Civilian Market
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Company data provided by crunchbase