Aston Carter · 2 hours ago
Aviation Documentation Administrator
Little Ferry, NJ
Full-time
Hybrid
Mid Level
$94K/yr - $119K/yr
3+ years expAston Carter provides world-class corporate talent solutions and is seeking an Aviation Documentation Administrator. This role is responsible for the administration and technical analysis of maintenance programs, including receiving and reviewing technical work requests and ensuring compliance with OEM requirements.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Receive, review, and respond to technical work requests from field teams and internal stakeholders
Analyze aircraft corrective action reports and validate data within the troubleshooting database
Assist customers with OCIP program interpretation, inspection intervals, and system access issues
Identify, communicate, and implement step‑by‑step troubleshooting solutions
Escalate complex technical or business issues as needed
Ensure OCIP and CATS programs remain compliant with OEM requirements
Validate and implement MPD/AMM updates into existing maintenance programs
Track, report, and ensure timely resolution of program issues
Collaborate with Customer Service and Product Management teams to capture enhancement requests
Maintain program documentation, version control, and change logs
Communicate program needs and alternative solutions effectively with management and stakeholders
Manage expectations and ensure timely follow‑up on customer and internal requests
Develop and maintain end‑user documentation, FAQs, and training materials
Provide training and mentorship to new and existing team members
Lead internal task forces and contribute to continuous improvement initiatives
Prepare and deliver customer presentations, product demos, and technical discussions
Provide troubleshooting, installation, and configuration support for CS Programs
Conduct internal and external customer training on Dassault support programs
Manage subscription renewals and distribute renewal packages to customers
Review customer-facing publications and recommend updates when appropriate
Generate monthly product support and marketing analytics reports
Perform additional tasks as assigned to support departmental objectives
Qualification
Required
Data analysis and proficiency in Microsoft Excel, including pivot tables
Aviation experience with a strong ability to read and interpret technical documentation such as AMM and MPD
Familiarity with maintenance-tracking or MRO software systems
Customer service skills and ERP experience
Four-year college degree in Aviation Management, Aviation Business Administration, Business Administration, or a related field; equivalent aircraft maintenance experience may be considered
3+ years of aviation maintenance-planning experience, including understanding of ATA Chapter 5 time-limits, scheduled maintenance concepts, or inspection program logic
Working knowledge of aircraft troubleshooting principles, such as MEL, AMM, Fault Isolation, or experience as a technician or equivalent maintenance role
Strong analytical and organizational skills, including basic proficiency in Excel for reporting, trend tracking, and data verification
Ability to communicate effectively with internal and external customers in a professional manner
Benefits
Bi-Weekly Compensation
401k – 100% Match, Up to 6%
5% Profit Sharing Plan
Full Benefits – Medical, Dental, Vision
Vacation Accrual & Holiday Pay (9-Paid Holidays)
Factor Familiarization Training & Tuition Reimbursement
Opportunity to Obtain a Pilot License
Opportunity for Advancement into Leadership Positions
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
H1B Sponsorship
Aston Carter has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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