WÜSTHOF · 9 hours ago
Sales / Customer Support Representative
Milford, Connecticut, United States
Full-time
Onsite
New Grad, Entry LevelWÜSTHOF is a renowned knife manufacturer with a legacy dating back to 1814, located in Solingen, Germany. They are seeking a Sales / Customer Support Representative to respond to consumer requests and collaborate with the sales team to enhance customer experience and drive revenue.
Consumer Goods
Responsibilities
Responds to requests from consumers and customers by phone, e-mail, or chat
Collaborates with the sales team on business strategies and relationships to increase revenue, while providing an award-winning customer experience
Qualification
Required
Strong technical communication skills, with the ability to clearly explain concepts and collaborate effectively with both technical and non‑technical stakeholders
Advanced computer proficiency, including MS Office (Word, Excel, Outlook) and demonstrated ability to quickly learn and adopt new software platforms, CRM tools, data systems, or automation technologies
Experience troubleshooting basic technical issues and navigating systems, dashboards, or digital workflows
Ability to thrive in a fast‑paced, technology‑driven environment, managing multiple priorities while meeting deadlines
Self‑starter with strong analytical thinking skills, able to investigate problems, interpret data, and follow established processes to completion with minimal supervision
Excellent time management, organization, and multi‑tasking skills, with a proactive approach to solving operational or system‑related challenges
Ability to work onsite (8:30am–5:00pm) and collaborate closely with technical and operational teams
Preferred
4‑year degree in a technical, business, or related field preferred, but not required
Company
WÜSTHOF
WÜSTHOF has one mission since its beginning in 1814: crafting the finest knives that last for generations.
Founded in 1814
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase