Endava · 9 hours ago
Netcracker/OSS Specialist
United States
Full-time
Remote
Mid LevelEndava is a technology company focused on driving meaningful change through engineering and industry expertise. They are seeking a skilled Netcracker Engineer / Analyst to support the design, configuration, analysis, and optimization of Netcracker-based solutions within a telecom environment.
Information TechnologyOutsourcingSoftware
Responsibilities
Configure, customize, and support Netcracker applications (e.g., BSS/OSS modules such as Billing, CRM, Order Management, Inventory, or Mediation)
Analyze business and technical requirements and translate them into Netcracker configurations or solution designs
Support end-to-end solution lifecycle: requirements, design, development, testing, deployment, and production support
Perform data analysis, troubleshooting, and root cause analysis for system issues
Collaborate with architects, developers, testers, and business stakeholders
Create and maintain functional and technical documentation
Support system integrations with external platforms using APIs, web services, and messaging frameworks
Participate in testing activities (unit, system, UAT support) and defect resolution
Ensure solutions align with performance, security, and scalability standards
Qualification
Required
Hands-on experience with Netcracker (BSS/OSS) in a telecom environment
Strong understanding of telecom business processes (order-to-cash, trouble-to-resolve, billing, provisioning, etc.)
Experience with configuration and customization of Netcracker modules
Solid analytical and problem-solving skills
Experience working with SQL and relational databases
Familiarity with APIs (REST/SOAP), integration patterns, and data flows
Experience working in Agile or hybrid delivery environments
Strong communication skills and ability to work with both technical and non-technical stakeholders
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience)
Participation in both internal meetings and external meetings via video calls, as necessary
Ability to go into corporate or client offices to work onsite, as necessary
Prolonged periods of remaining stationary at a desk and working on a computer, as necessary
Ability to bend, kneel, crouch, and reach overhead, as necessary
Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary
Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary
For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary
For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function
Benefits
Competitive salary package
Share plan
Company performance bonuses
Value-based recognition awards
Referral bonus
Career coaching
Global career opportunities
Non-linear career paths
Internal development programmes for management and technical leadership
Complex projects
Rotations
Internal tech communities
Training
Certifications
Coaching
Online learning platforms subscriptions
Pass-it-on sessions
Workshops
Conferences
Hybrid work and flexible working hours
Employee assistance programme
Global internal wellbeing programme
Access to wellbeing apps
Global internal tech communities
Hobby clubs and interest groups
Inclusion and diversity programmes
Events and celebrations
Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
Flexible Spending Accounts (Medical, Transit, and Dependent Care)
Employer Paid Life Insurance and AD&D Coverages
Health Savings account paired with our low-cost High Deductible Medical Plan
401(k) Safe Harbor Retirement plan with employer match with immediately vest
Company
Endava
Endava is a software development outsourcing company that creates dynamic platforms and intelligent digital experiences for businesses.
Founded in 2000
10001+ employees
H1B Sponsorship
Endava has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$560.05M2023-02-09Post Ipo Debt· $424.05M
2019-04-17Post Ipo Equity· $136M
2018-07-26IPO
Leadership Team
Mark Thurston
Chief Financial Officer
Glenn Geil
SVP - Payments Sector Director
Recent News
2025-11-27
2025-11-19
Company data provided by crunchbase