AVI-SPL · 12 hours ago
Onsite AV Auditorium Technician
Greater Indianapolis
Full-time
Onsite
Senior Level
5+ years expAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences and create new value. The Onsite AV Auditorium Technician is responsible for delivering customer service focused on integration, installation, and troubleshooting of AV systems in high-level conference rooms and auditoriums.
AudioAudio/Visual EquipmentDigital MediaProfessional ServicesSoftware
Responsibilities
Experience in auditorium AV troubleshooting
Knowledge of Logitech, Microsoft Teams Rooms, and other videoconference applications
Knowledge of QSC Reflect application
Basic knowledge of MS Intune and MS Teams Admin Center
Experience working in BIAMP Tesira and DANTE application
Perform intricate troubleshooting on AV systems for break fix resolutions
Troubleshoot AV/V problems last minute as required as well as non-critical situations
Identifying and resolving issues with a video wall system
Perform preventative maintenance tasks to help maintain customer spaces including but not limited to ensuring that all technology works as designed and testing/repairing various hardware components
Responsible for job site documentation and providing client training on the AV Technology as needed
Interact with client Customer Help Desk ticketing system to respond to end user requests
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Field installation of control programs (AMX / Crestron/QSYS/Firmware) – upload and download capability
Deliver field service support of control programs (AMX / Crestron/ QSYS /etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Understand and adhere to local safety standards for all site duties
Travel to various job sites as required
Daily system testing to ensure equipment and room functionality
Qualification
Required
Effectively communicate with employees, customers and colleagues
Highly polished professional demeanor
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Familiarity with minor programming (AMX/Crestron/QSC) – changes and troubleshooting
Ability to work and think independently and ensuring to meet deadlines
Intermediate/advanced knowledge of AV control systems, codecs, DSP's, TCP/IP networking and computing platforms
Knowledge of basic signal flow for audio, video and control
Minimum of a High School Diploma or equivalent
5 plus years of AV break-fix experience
Experience with Crestron, AMX, QSC systems
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials
Business casual dress always required
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Experience in auditorium AV troubleshooting
Knowledge of Logitech, Microsoft Teams Rooms, and other videoconference applications
Knowledge of QSC Reflect application
Basic knowledge of MS Intune and MS Teams Admin Center
Experience working in BIAMP Tesira and DANTE application
Perform intricate troubleshooting on AV systems for break fix resolutions
Troubleshoot AV/V problems last minute as required as well as non-critical situations
Identifying and resolving issues with a video wall system
Perform preventative maintenance tasks to help maintain customer spaces including but not limited to ensuring that all technology works as designed and testing/repairing various hardware components
Responsible for job site documentation and providing client training on the AV Technology as needed
Interact with client Customer Help Desk ticketing system to respond to end user requests
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Field installation of control programs (AMX / Crestron/QSYS/Firmware) – upload and download capability
Deliver field service support of control programs (AMX / Crestron/ QSYS /etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Understand and adhere to local safety standards for all site duties
Travel to various job sites as required
Daily system testing to ensure equipment and room functionality
Preferred
Minimum of 3 - 5 years of audiovisual integration and/or service experience
The following training certifications: QSYS Level 2 Certification
Dante Level 1-3 Certification
Crestron Professional Installation
Essentials of Crestron Programming Certification
Exton AV Associate Certification
Benefits
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
Company
AVI-SPL
AVI-SPL is an IT company that provides AV/UC integrator and digital solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-06-25Acquired
2016-01-01Private Equity
Leadership Team
John Zettel
Chief Executive Officer
Chad Gillenwater
Founder & Executive Vice-Chairman
Recent News
2025-10-21
2025-08-17
2025-08-16
Company data provided by crunchbase