BearCom · 4 hours ago
Field Service Technician II Seattle, WA (Redmond)
Redmond, WA
Full-time
Onsite
Mid, Senior Level
5+ years expBearCom is the largest distributor of wireless voice, data, and video solutions in North America with over 40 years of industry-leading experience. As a Field Service Technician II, you will be responsible for the installation and support of wireless communications systems, providing exceptional customer service and technical expertise to meet customer needs.
Mobile
Responsibilities
Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
Some Regional and/or Overnight Travel and On-Call Hours May Be Required
Qualification
Required
5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field
Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems
Ability to interpret schematics, blueprints, and diagrams
Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming
Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters
Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems
Proficiency with MS Office Suite, such as Microsoft Word and Excel
Journeyman level must be attained within 6 months of employment
Associate degree in Electronics Technology or equivalent
R56 Certified Installer
Motorola Astro 4x-7x training providing support for various system operations
Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)
Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.)
Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level
Must have a valid driver's license
Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check
Preferred
Proficient Electronics Background
Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
Competent Operating Test Equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters)
IP Networking Experience a Plus
Proficient in MS Office Suite (Outlook, Word, Excel)
CET Certification a plus
Security Clearance preferred
Benefits
Highly Competitive Compensation
Medical, Dental, and Vision Insurance
Company-Paid Life, Short/Long-Term Disability Insurance
Paid Holidays
Generous Paid Time Off
Matching 401k Plan
Use of Company Vehicle
Employee Referral Bonus
Tuition Reimbursement
Company
BearCom
BearCom provides a broad line of high-performance wireless communications products, services, and complete mobility solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-11-27Acquired
Leadership Team
Garrett Else
Chief Financial Officer
Michelle Trapen
ACCOUNT MANAGER
Recent News
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