BearCom · 12 hours ago
IT Systems Engineer
United States
Full-time
Remote
Entry Level
2+ years expBearCom is the largest distributor of wireless voice, data, and video solutions in North America. As a Systems Engineer, you will work directly with senior engineering to proactively identify and address problems related to PC issues, server issues, and network issues, while providing strong hardware and software support.
Mobile
Responsibilities
Strong hardware support: General troubleshooting and setup of desktops, laptops, printers, handheld and other peripheral devices
Strong operating support experience including Microsoft Windows XP through Windows 10 and Apple OSX
Software support: Microsoft Office, Citrix, RightFax and other custom software
Supporting Microsoft Exchange /Active Directory
Qualification
Required
Must have a minimum of 2 years of help desk experience with end user hardware, Microsoft Windows OS, Microsoft Office, and active directory
Must have solid interpersonal skills – Professional and personable, strong verbal and written communication skills
Must possess good troubleshooting skills – software and hardware
Must be self-motivated – start and follow-through
Ability to quickly learn, utilize and train others on unfamiliar software
Strong focus on customer service
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to define problems, collect data, establish facts, and draw valid conclusions
While performing the duties of this job, the employee is regularly required to talk or hear
Background checks are part of the hiring process, which may include a Motor Vehicle Check
Preferred
CompTIA A+ and MCSE preferred
Benefits
Highly Competitive Compensation
Medical, Dental, and Vision Insurance
Company-Paid Life, Short/Long-Term Disability Insurance
Paid Holidays
Generous Paid Time Off
Matching 401k Plan
Employee Referral Bonus
Tuition Reimbursement
Company
BearCom
BearCom provides a broad line of high-performance wireless communications products, services, and complete mobility solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-11-27Acquired
Leadership Team
Garrett Else
Chief Financial Officer
Michelle Trapen
ACCOUNT MANAGER
Recent News
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