Hey Jane · 1 day ago
Billing Specialist
United States
Full-time
Remote
Entry Level
$60K/yr - $65K/yr
1+ years expHey Jane is a company dedicated to providing safe and discreet medication abortion treatment and a range of reproductive and sexual health care services. They are seeking a highly organized and detail-oriented Billing Specialist to manage billing operations, ensure compliance with coding standards, and facilitate communication between clinical teams and billing partners.
BiotechnologyHealthcareWellnessFertilityHealth CareMedicalPersonal HealthTelehealth
Responsibilities
Ensure a smooth, efficient, and timely claim submission process with minimal denials, including identifying gaps in claims
Follow up on unpaid claims, denials, and appeals to ensure maximum reimbursement
Investigate and resolve billing discrepancies or coding issues
Collaborate with internal teams, including clinicians, to provide charting requirements and necessary documentation for claims submission, training team members on billing processes, and creating workflows for billing operations
Provide support and guidance to patients regarding their insurance coverage, financial assistance, and billing inquiries
Manage abortion fund invoicing and reimbursements
Maintain accurate and organized billing records and documentation
Generate and analyze reports to monitor billing performance and identify areas for improvement
Support new payor partnerships, working collaboratively with internal and external stakeholders to own billing and coding workflows as we grow
Maintain knowledge of current billing and coding regulations and updates
Stay up-to-date with changes in insurance policies, fee schedules, and reimbursement rates
Assist with other billing-related tasks as needed
Qualification
Required
1+ years experience as a Billing Specialist in a healthcare setting (preferably in a telehealth setting)
Deep expertise in Medicaid and Medi-Cal billing guidelines, including familiarity with state-specific reimbursement rules and eligibility verification
Strong proficiency in ICD-10, CPT, and HCPCS coding, particularly as they relate to abortion services and sexual and reproductive health
Proven experience managing the full claims lifecycle, including submission, denial management, and appeals
Hands-on experience with Electronic Health Records (EHR) and Revenue Cycle Management (RCM) systems
Solid understanding of HIPAA regulations and a strict commitment to maintaining patient data privacy
Strong attention to detail and accuracy
Ability to effectively communicate with patients, insurance companies, and internal stakeholders
Proficient in using Excel or Google Sheets
Ability to work independently in a fast-paced environment
Strong organizational and time management skills
Passion for advancing equitable healthcare, with a deep-rooted ability to empathize with Hey Jane patients
Benefits
Unlimited vacation
Health, dental, and vision insurance with FSA
Company
Hey Jane
Hey Jane is a telehealth startup that connects patients to healthcare providers that offer online medical consultations.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$9.7MKey Investors
Ulu Ventures
2022-10-19Series Unknown· $6.1M
2022-01-01Seed
2021-07-29Seed· $3.6M
Leadership Team
Kiki Freedman
Co-founder / CEO
Recent News
flybridge
2025-06-23
Business Insider
2025-04-09
2024-12-17
Company data provided by crunchbase