ServiceTitan · 18 hours ago
Pro Product Development Representative
ServiceTitan is a leading company in the software industry focused on enhancing customer service experiences. They are seeking a Pro Product Development Representative to connect with existing customers and demonstrate how Pro modules can enhance their ROI, while also assisting in closing deals through product demonstrations and discovery calls.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Build a strong sales pipeline by engaging new or existing customers, demonstrating value of add-on products and the core ServiceTitan platform with booking overview calls/demonstrations for Account Managers
Conduct high volume engagement through outbound calls (30/day) and emails
Strategically craft honest relationships and genuine rapport with customers and prospects
Drive customers/ prospects to discover unmet needs or pain points and how we can deliver extraordinary value and remediate those pain points
Work closely and collaboratively with Account Managers to develop and implement appropriate communication plans
Log and maintain all activity in tech stacks provided
Assist with weekly reporting on active campaigns and any ad-hoc requests
Act as a liaison for customers and other internal teams, e.g. Core Sales, Pro Sales Team, Customer Success,Support, etc
Tradeshow and event attendance with crossover booking between both Core and Pro
Qualification
Required
1-3 years of experience in Sales or Customer Success (in a cross-sell or up-sell capacity)
12+ months of outbound calling experience
Ability to travel domestically 50% of the time
Strong interpersonal skills and friendly professional demeanor on the phone
Benefits
Flextime, recognition, and support for autonomous work
Holistic health and wellness benefits
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Support for Titans at all stages of life
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoSequoia Capital Global Equities,Tiger Global ManagementIndex Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Recent News
Crowdfund Insider
2026-01-19
2026-01-15
Company data provided by crunchbase