GLOVIS America, Inc. · 8 hours ago
Port Philadelphia - Defects Analyst
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
$58K/yr - $63K/yr
1+ years expGLOVIS America, Inc. is a third-party logistics provider committed to delivering quality service in the automotive and logistics industries. The Defects Analyst will be responsible for tracking, monitoring, reporting, and managing defective claims while interacting with various supervisors to maintain accurate inventory and warehouse organization.
AutomotiveTransportation
Responsibilities
Examine and repair internal defects without compromising customers standards
Report accurately defective parts
Create claim entry in AMOS - Create claim entry in VELES ("Defective Parts by VIN & Installer")
Save claim data in Excel file ("Defects by location")
Track and update information in all systems until final resolution is executed
Upon physical defect being brought to Defect Analyst, has to be followed by Defective Part form that correctly describes circumstances of its discovery
Physical defects must be identified by their claim number at all times
Address all defects and claims related issues promptly
Keep physical and electronic paper trail of communication with MOBIS and other interested parties pertaining to defects/claims
Execute disposition actions as agreed with MOBIS
Track and verify claim resolutions
Ensure allocated parts for heavy installation are ready and transferred to Heavy Department in a timely manner for production
Monitor consumption of light PIO's by heavy department and report irregularities
Inspect incoming shipments and report quality issues to MOBIS
Inspect parts that show potential non-conformance
Communicate inspection findings and ensure the follow-up actions are executed
Document and record all quality concerns for internal record keeping
Parts status checks performed before month end inventory audit - Count physical parts in warehouse monthly
Locating non-closed, installed parts to solve variance concerns
Participate in inventory reconciling of parts with high discrepancy
Analyze missing installs list from MOBIS before month end audit to close installed PIO on shipped vehicles
Qualification
Required
Strong communication, critical thinking, planning, and organizational skills required
HS Diploma/GED Required
1 - 2 Years of Direct Experience Required
Fork Lift Certification Class 2 and 3 Required
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Lift up to 20lbs
Carry up to 20lbs
Stand/walk
Preferred
Bachelor's Degree Preferred
2 - 5 Years of Direct Experience Preferred
Training in Warehouse Safety and Hazardous Materials Preferred
Excellent written and verbal communication skills preferred
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement
Benefits may vary by location. All benefits pursuant to Company policy
Company
GLOVIS America, Inc.
Hyundai GLOVIS is a leading Third-Party Logistics (3PL) provider specializing in Vehicle & Parts Logistics across the US and the Americas.
1001-5000 employees
H1B Sponsorship
GLOVIS America, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Alex (Juyoung) Cho
Executive Human Resource Business Partner of Americas
David Boatright
Chief Business Development Officer
Recent News
Mexico Business
2025-11-23
https://www.inquirer.com
2025-01-16
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