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Service Technical Instructor - XR jobs in United States
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Canon Medical Systems USA, Inc. · 9 hours ago

Service Technical Instructor - XR

Canon Medical Systems USA, Inc. is seeking a Service Technical Instructor - XR to conduct technical training for customer engineers and service workers. The role involves evaluating course effectiveness, collaborating on course development, and maintaining technical proficiency while engaging in hands-on training experiences.
Consumer ElectronicsHealth CareManufacturingMedical Device

Responsibilities

Conduct eLearning and in-classroom technical training events for CMSU Customer Engineers and other CMSU service workers, domestic and International service partners, and Customer Clinical Engineers
Monitor and facilitate student progress through certification tracks
Evaluate and report on course quality and effectiveness
Collaborate with Course development team to assess, develop, and re evaluate technical training course curricula to include learning objectives, course outlines, time schedules, lab sheets and assignments, written evaluations, performance tests and job aids
Facilitate hands-on and virtual lab experiences and maintain training equipment as needed
Engage and provide training input into new product introductions
Participate in field service tasks in order to enhance understanding of field service environment and customer satisfaction requirements
Employment is contingent on your compliance to the standards established by each facility, as evidenced by the results of the required screenings
Maintain technical proficiency (e.g., attend technical conference calls, participate in service activities, etc.)

Qualification

Technical trainingAdult learning theoryELearning developmentMS WindowsMS OfficeHealthcare experienceCommunication skillsOrganizational skillsTime-management skills

Required

Knowledge of modern training techniques and tools in technical subjects
Strong knowledge of adult learning theory
Outstanding communication skills and comfortable speaking to crowds
Experience in developing, delivering, and improving technical training content
Excellent organizational and time-management skills
Expertise in the use of MS Windows and MS Office software
Ability to travel nationally and internationally
4 Year Bachelor's Degree in Technology-related field or equivalent work experience in lieu of degree
8 years Relevant experience in eLearning and/or instructor-led classroom technical instruction
3 years technical experience in healthcare or related field

Company

Canon Medical Systems USA, Inc.

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Mission Canon Medical Systems USA delivers innovative imaging solutions and services through our Made for Life philosophy to improve the quality of life for all people.