Habitat for Humanity International · 4 days ago
Director of ReStore Sales & Operations
Maple Shade, NJ
Full-time
Onsite
Director/Executive
$85K/yr - $90K/yr
7+ years expHabitat for Humanity International is seeking a Director of ReStore Sales & Operations to provide enterprise-level leadership for all ReStore locations. This role is responsible for driving sales performance, operational excellence, and financial results while ensuring alignment with Habitat's mission.
ConstructionNon ProfitReal EstateHomeless ShelterResidential
Responsibilities
Maintain full P&L accountability for individual and collective ReStore performance
Partner with Finance to develop, manage, and forecast store budgets and financial targets
Drive top-line revenue through pricing strategy, merchandising standards, promotions, events, and sales initiatives
Monitor and improve key retail KPIs including sales per square foot, gross margin, labor productivity, inventory turn, and net contribution
Control expenses and identify opportunities to reduce operational and administrative costs
Prepare and present regular performance reports to the ReStore Committee, Executive Committee, and Board of Directors
Ensure consistent, efficient, and compliant operations across all ReStore locations
Establish and enforce operational standards, procedures, and performance expectations
Regularly assess store conditions, safety, asset management, and facility maintenance
Review inventory ownership, category performance, pricing consistency, and sell-through by location
Provide timely coaching, feedback, and formal performance evaluations for store leadership
Foster a culture of accountability, collaboration, and shared ownership of results
Lead, mentor, and develop a high-performing ReStore leadership team
Partner closely with Human Resources to address employee relations, performance management, and corrective action
Ensure staff and volunteers are effectively trained, engaged, and aligned with Habitat’s mission
Support workforce planning, succession development, and leadership continuity
Maintain a workplace culture grounded in fairness, transparency, and respect
Provide strategic oversight to the Procurement & Logistics function to ensure strong inbound and outbound merchandise flow
Align procurement strategies with sales trends, inventory needs, and financial targets
Evaluate the balance of donated and purchased product to maximize margin and mission impact
Support expansion of commercial, residential, and affiliate-based procurement partnerships
Develop and oversee an annual marketing and promotions calendar to drive store traffic and sales
Strengthen ReStore brand presence through digital marketing, social media, and community outreach
Serve as a visible ambassador for Habitat SCNJ ReStores with donors, customers, volunteers, and community partners
Partner with Volunteer Engagement to deliver excellent volunteer and customer experiences
Collaborate with Development and Communications teams to align messaging with the Affiliate’s mission and goals
Lead annual and multi-year ReStore sales and operations planning aligned with Habitat SCNJ’s strategic plan
Improve data literacy and performance transparency through consistent reporting and analytics
Leverage technology and systems to improve operational efficiency and decision-making
Participate in Affiliate leadership meetings to ensure alignment and visibility across departments
Identify operational risks, gaps, and opportunities and recommend corrective actions
Qualification
Required
Strong retail and multi-site operational leadership experience
Demonstrated ability to drive revenue growth using metrics and performance management
High level of financial acumen and comfort with P&L ownership
Excellent leadership, communication, and interpersonal skills
Ability to manage complexity, prioritize effectively, and lead through change
Strong commitment to Habitat for Humanity's mission and values
Bachelor's degree required (or equivalent experience)
Minimum of 7–10 years of retail operations or sales leadership experience
Valid driver's license and reliable transportation
Ability to lift up to 50 pounds
Ability to work in retail, warehouse, and office environments
Preferred
Experience managing multi-store operations preferred
Nonprofit or mission-driven retail experience a plus
Benefits
Medical
Dental
Vision
Vacation
Sick time
Holidays
Incentive compensation per Habitat SCNJ policy
Company
Habitat for Humanity International
Habitat for Humanity provides affordable housing solutions through community partnerships and volunteer efforts.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$3.73MKey Investors
Kauffman FoundationThe Cigna Group FoundationBlackHawk Network
2025-05-08Grant
2024-08-12Grant· $0.25M
2024-01-24Grant· $1M
Leadership Team
Elizabeth Satow
Area Vice President Asia Pacific
Recent News
2025-12-16
Company data provided by crunchbase