Docsumo 📄 · 8 hours ago
Senior Solutions Engineer (3+ years, B2B SaaS)
United States
Full-time
Remote
Mid, Senior Level
3+ years expDocsumo is your go-to Document AI solution for streamlining business operations, backed by marquee investors. The Senior Solutions Engineer will provide technical expertise, design solutions based on customer requirements, and work cross-functionally to ensure efficient onboarding and customer support.
AccountingAnalyticsArtificial Intelligence (AI)Machine LearningSaaSSoftwareWeb Apps
Responsibilities
Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc
Should be able to cater to the customer's requirement
Should be able to provide support assistance to the customer at times when required
Delivering customer demos and helping with customer onboarding
Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions
Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered
Reporting processes that may need improvement
Ensuring that our CRM contains accurate account details and contact information
Work with the CS and Sales team to ensure all the demos and onboarding setups are handled
RnD mindset to come up with innovative solutions and workflows
Work Timings will be 3:30PM IST to 12:30AM IST
Qualification
Required
Has minimum 3 years of experience, preferably in SaaS or IT
Must have a full time degree in Engineering Background
Must have good experience in programming languages like python
Good understanding of REST API and making api calls
Good experience with POSTMAN, integration tools like zapier, and other middleware
Preferred
Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company. We believe in the ideology that - Buck stops with me
Consistent track record of documenting, synthesizing, and communicating results
Must be self-motivated, flexible, collaborative, with an eagerness to learn
Commitment to embracing best practices and a continual improvement mindset
Company
Docsumo 📄
Docsumo is a Document AI software that helps you convert unstructured documents such as invoices, bank statements, tax returns to structured & actionable data.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$3.5MKey Investors
Common Ocean VenturesTechstars
2022-03-03Seed· $3.5M
2020-01-27Pre Seed
Leadership Team
Rushabh Sheth
Co-founder & CEO
Recent News
2025-04-03
EIN Presswire
2024-12-10
EIN Presswire
2024-12-03
Company data provided by crunchbase