Alpha Consulting Corp. · 17 hours ago
Systems Administrator Contractor
Cincinnati, OH
Full-time, Contract
Onsite
Mid LevelAlpha Consulting Corp. is a consulting firm seeking a Systems Administrator Contractor. The role involves administering and operating ServiceNow ITOM Discovery, Service Mapping, and CMDB, as well as providing operational support and improving mapping and CMDB processes.
ConsultingPharmaceuticalStaffing Agency
No H1B
Responsibilities
Administer and operate ServiceNow ITOM Discovery, Service Mapping, and CMDB; act as a CMDB administrator to maintain data quality and operational readiness
Create, maintain, and continuously improve Application Service Maps in ServiceNow; streamline and automate service mapping where possible
Support improved reporting and impact analysis using CMDB/service mapping data (e.g., relationships between configuration items (CIs), applications, and ownership/impact)
Provide operational support including monitoring, incident response, and request fulfillment related to ServiceNow ITOM administration (note: Event Management is out of scope)
Partner with client stakeholders and technical teams to drive “heavy lifting” for mapping/CMDB improvements and day-to-day administration
Support a large-scale CMDB and mapping footprint (millions of CIs and thousands of applications/service maps) and help sustain mapping maturity
Provide coverage aligned to 24x7 needs with a standard work schedule and after-hours support as required
Qualification
Required
Administer and operate ServiceNow ITOM Discovery, Service Mapping, and CMDB; act as a CMDB administrator to maintain data quality and operational readiness
Create, maintain, and continuously improve Application Service Maps in ServiceNow; streamline and automate service mapping where possible
Support improved reporting and impact analysis using CMDB/service mapping data (e.g., relationships between configuration items (CIs), applications, and ownership/impact)
Provide operational support including monitoring, incident response, and request fulfillment related to ServiceNow ITOM administration (note: Event Management is out of scope)
Partner with client stakeholders and technical teams to drive 'heavy lifting' for mapping/CMDB improvements and day-to-day administration
Support a large-scale CMDB and mapping footprint (millions of CIs and thousands of applications/service maps) and help sustain mapping maturity
Provide coverage aligned to 24x7 needs with a standard work schedule and after-hours support as required
Company
Alpha Consulting Corp.
Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994.
Founded in 1994
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase