Four Seasons Hotels and Resorts · 1 day ago
Residential Attendant
Four Seasons Hotels and Resorts is a luxury hospitality company dedicated to providing exceptional experiences for guests and residents. The Residential Attendant is responsible for maintaining cleanliness in residential common areas and providing attentive service to residents, ensuring a high standard of living and satisfaction.
HospitalityTravelReal EstateSportsHotelLeisureRental Property
Responsibilities
Support the F&B program by keeping kitchen areas and storage areas clean, supporting inventory control, and assisting with the delivery of grab and go, drop and go, as well as table service in the Resident’s Lounge
Support the F&B program by keeping the stewarding areas clean and supporting the culinary team with the cleaning and replenishment of kitchen items and operating supplies
Check, clean and restock all residential area washrooms, residential lobby, mail room, residential corridors, and all common areas (e.g. gym, pool, theatre, resident’s lounge, etc.) and heart-of-house space (inclusive of office space etc.)
Anticipate residents’ needs and take ownership of concerns and requests; act decisively to ensure satisfaction. Offer a special personalized touch when an opportunity is presented
Proficient in the safe handling of all relevant equipment and machinery; reporting defects and accidents to management immediately. Competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response
Clean and self-inspect public areas as assigned and in accordance with Four Seasons standards
Operate the washers and dryers to ensure pool terry, gym terry and other in-house laundry needs are processed in an expedient manner, consistent with core standards
Spot all furniture and keep it in its proper place
Clean all common areas including elevators/lifts, elevator/lift doors, windows, carpets as well as collect garbage/trash throughout the property
Offer assistance to any resident in a courteous and friendly manner
Maintain all equipment and supplies and use them in a proper manner
Keep Housekeeping storage areas tidy and correctly stocked and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order
Responsible for reporting any malfunctioning equipment
Enforce rules and regulation with residents
Handle lost and found items in coordination with Security Manager
Carry out any other cleaning duties as assigned by the Residential Leader
Support sustainable efforts as set out by the property
Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned
Form part of the Emergency Response team while on shift
Maintain cleanliness, inventory, set-ups and standards in the Pool and Fitness Center areas and have the ability to provide proper and safe operation of the equipment in these areas
Qualification
Required
Reading, writing, and oral proficiency in the English language
Secondary education
A high degree of product knowledge and relevant technical skills
Ability to work with minimal supervision
Benefits
Medical, Dental, Vision, Employee Assistance Program and 401(k) Retirement Savings Plan
Excellent training and development opportunities
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
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