Apply on Employer Site

City and County of San Francisco · 2 days ago

Program Support Analyst (2917) – Family and Children’s Services (FCS) Human Services Agency (HSA) (160004)

San Francisco, CA

Full-time

Hybrid

Mid Level

$127K/yr - $155K/yr

3+ years exp

The City and County of San Francisco is committed to supporting its community through the Human Services Agency. The Program Support Analyst position involves performing complex administrative duties, coordinating program functions, and providing high-level support to executive staff within the Family & Children's Services Division.

GovernmentSmall and Medium Businesses

Comp. & Benefits

Responsibilities

Negotiates, implements, and oversees contract agreements, including contract budget transactions, and interfaces with contracted community-based organizations and other City agencies

Conducts specific, comprehensive analyses, such as conducting surveys and performing research and statistical analyses, of a wide range of policies involving organization, procedures, and services to families and children

Reviews, interprets, and implements best practices, policies, and procedures related to service provision, contracts, and budget

Participates in on-going workgroups and committees, both internally and externally

Develops written reports and presentations using qualitative and quantitative data to share program outcomes with the FCS staff and other City agencies

Participates in a variety of complex and detailed programmatic responsibilities involving problem solving

Directs, oversees, and participates in the development of the assigned work plan, work activities, projects, and programs

Monitors workflow and reviews and evaluates work products, methods and procedures for the FCS Division

Reviews and analyzes quarterly data to assess contract compliance and communicates service outcomes to program staff and management

Researches and assists with development of expenditure information, outcomes, and other data supporting budget recommendations, in collaboration with program, contract, and fiscal staff

Provides technical and administrative assistance to the assigned management staff

Acts as representative of the assigned division for internal and external meetings, committees, and commissions

Perform other duties as assigned and approved by the FCS Program Director

Qualification

Social Service Case ManagementChild Welfare ServicesPolicy EvaluationProgram DevelopmentContract AdministrationAnalyzing DataCritical ThinkingAttention to DetailProblem SolvingCommunication Skills

Required

A baccalaureate degree from an accredited college or university

Three (3) years of professional experience as a social service case manager of which two (2) years are in the field of child welfare or in the provision of child welfare-related services. This experience includes responsibilities for functions such as policy evaluation and management, program development and administration, case review and contract administration

Positions may require possession of a valid California Driver's License

Preferred

Possession of a master's degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above for all specialties