Tempus Unlimited, Inc. · 11 hours ago
Resource Coordinator Department Supervisor
Stoughton, MA 02072, USA
Full-time
Hybrid
Mid, Senior Level
1+ years expTempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible. The Community Resource Supervisor leads the Resource Department to support all programs and consumers, overseeing intake and triage for resource needs, while building community partnerships and ensuring compliance with organizational goals.
EmploymentHealth CareNon Profit
Responsibilities
Train and develop team through challenging assignments and structured objectives (e.g., intake workflow, resource database updates)
Provide resource materials and source documents to improve staff knowledge of community support and social determinants of health
Document all resources and maintain accuracy within our database with quarterly updates
Supervise daily activities to ensure positive productivity
Create yearly performance goals and provide regular feedback tied to department metrics (linkage success, outreach participation)
Organize priorities and workload to meet department objectives (e.g., building partnerships, intake triage, outcome tracking)
Develop, measure, and report meaningful key metrics
Track number of active partnerships and MOUs with targets to grow
Identify, design, and implement process improvements
Manage the Human Rights Committee for the agency in compliance with DDS regulations, ensuring proper oversight, documentation, and reporting of rights-related matters
Lead and contribute to department meetings focused on KPIs and outreach calendar
Liaise with other departments or agency programs (e.g., PCM, CBDS, Employment Supports) to support cross-departmental initiatives and resource sharing
Serve as point of contact for all community partners
Encourage and maintain bi-directional communication between staff and leadership for continuous improvement
Attend and coordinate participation in at least 3 networking/community events per month (resource fairs, SPED PAC meetings, etc.)
Build and maintain professional relationships with community providers, councils, libraries, and advocacy groups
Develop and publish a shareable “Menu of Resources” for internal and external stakeholders
Support overall mission and objectives of Tempus Unlimited by promoting independence and inclusion
Act as a Mandated Reporter for all suspicions of abuse or neglect
Perform other duties as assigned by the Director of Community Services
Qualification
Required
At least one year in a leadership or supervisory role
Microsoft Office
Customer service, human service and community resource work
Lived and/or work experience with disability services and community resources
Ability to supervise and direct staff
Excellent organizational skills
Microsoft Office/Outlook
Attention to accuracy and detail
Strong interpersonal skills – ability to use video conference for services
Excellent oral and written communication
Good computer and analytical skills
Innovative thinking
Ability to maintain confidentiality
Perform all other duties as may be required
Preferred
Bachelor's or associate degree in related field preferred
Benefits
Sign on bonus
Work/Life Balance
Paid time off - 25 days per year for full time staff
14 paid Holidays
Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
Basic Life, Short Term and Long-Term Disability
On-site gym (Stoughton Location) and wellness initiatives
Annual Reviews with merit-based increases
Employee Recognition Program
Financial Wellness - 403(b) Retirement Plan with matching
Continuing Education, Training and Advancement opportunities
Company
Tempus Unlimited, Inc.
Tempus Unlimited exists to provide a continuum of community based services that support the efforts of children and adults with disabilities to live as independently as possible in the least restrictive environment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Goldberg
Chief Financial Officer
Ryan Spencer
Special Assistant to Chief Executive Officer
Recent News
2025-08-31
Company data provided by crunchbase