Amazon · 1 day ago
Learning Experience Designer- Quality Standards & Governance Lead, Healthcare L&D
Nashville, TN
Full-time
Onsite
Senior Level
$104K/yr - $155K/yr
5+ years expAmazon Health Services is revolutionizing healthcare delivery through innovative learning solutions. The Learning Experience Designer - Quality Standards & Governance Lead will establish enterprise-wide quality frameworks and govern LMS architecture to enhance learning capabilities across the organization.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Establish and maintain enterprise-wide content standards, development conventions, and quality frameworks that enable consistent, scalable learning experiences across all AHS business lines
Design and implement quality audit frameworks with clear assessment criteria, conducting comprehensive audits across all L&D initiatives
Design information architecture achieving 90% content findability scores, making learning resources easily discoverable across the organization
Lead xAPI implementation strategy to capture detailed learning interaction data for evidence-based optimization and real-time learning effectiveness visibility
Evaluate emerging learning technologies and AI-powered solutions, providing strategic recommendations and implementation roadmaps
Design and implement learning path intelligence with dynamic personalization and real-time progress tracking
Develop comprehensive toolkits including templates, guidelines, and AI-assisted development tools that enable learning and development to create consistent quality content
Coach and mentor L&D team members, training teams, and SMEs on instructional design best practices and quality standards
Build internal lessons, frameworks, and tools for organizational and enterprise utilization
Partner with Technical Writing team on information architecture and documentation standards, and collaborate with LNSS on LMS visual standards and quality check standards
Qualification
Required
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field
4+ years of Amazon experience, or experience in problem solving and delivering results
Experience working in healthcare environment
Experience with virtualization (Hypervisors, VMware, Xen), or experience in any Bigdata architecture and experience demonstrating software engineering skills in a previous internship, work experience, coding competitions, or publications
Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
Experience or certifications in API design, cloud architecture/deployment, service-oriented architecture, mobile development, performance optimization, databases design and related fields
Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
Experience with one or more analytics visualization tools (e.g., Excel, Tableau, QuickSight, MicroStrategy, PowerBI)
Knowledge of mobile and web design patterns and accessibility standards
Experience in instructional design with a software technology company
Experience in communicating technical concepts to a non-technical audience
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-02-09
The Motley Fool
2026-02-09
Company data provided by crunchbase