TGI Office Automation · 1 day ago
Junior Systems Engineer
Brooklyn, NY
Full-time
Onsite
Entry Level
$42K/yr - $48K/yr
1+ years expTGI Office Automation is seeking a Junior Systems Engineer to maintain systems on the company's network and servers, ensuring they run smoothly and securely. The role involves troubleshooting issues with Office365 applications and various operating systems, while also requiring strong organizational and interpersonal skills.
Information ServicesInformation Technology
Responsibilities
Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions
Install, configure, and troubleshoot various network equipment, routers, firewall, and switches
Maintain inventory of hardware and installed software and manage software licensing
Window Servers and Active Directory, DNS
Azure Active Directory
Office 365 Administration
Operating systems (Windows; IOS); determine the source of problems and classify their level, priority and nature
Administer, configure, maintain, and upgrade various VMware technologies. (PLUS)
Administer, configure, maintain, and upgrade hyper-converged infrastructures. (PLUS)
Diagnose and resolve unique, nonrecurring problems associated with application software
Understand and can Administer and configure NAS and SAN technologies from various vendors. (PLUS)
Wireless access points from various vendors, such as Cisco, HP, Meraki, NetGear, SonicWALL
UniFi. (PLUS)
Qualification
Required
1-2 years of experience in a Business IT Support Environment
Experience troubleshooting issues with various Office365 applications
Experience with Windows OS
Experience with Windows Server OS
Experience with Inventory Management
Well organized and can prioritize multiple tasks
Great interpersonal and customer service skills
Ability to work well under pressure
Flexible to deadlines
Detail-oriented and understand the importance of properly documenting work
Strong verbal and written communication skills
Substantial experience with Windows Servers
Substantial experience Managing Office 365 including Sharepoint/Exchange/Teams/OneDrive
Strong understanding of fundamental networking concepts
Strong understanding of architecting and configuring Microsoft Windows OS technology
Clearly demonstrated knowledge and experience with VMware
Excellent interpersonal, customer service and problem-solving skills
Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities
6mo-2 years technical experience relevant to the above
Ability to work collaboratively within a team environment
A driver's license and vehicle of your own and the ability to travel to Company locations in the Tri-State
A solid and well thought out diagnostic mindset
Physical ability to lift and move heavy equipment (servers, computers, etc.)
Effective communication skills and ability to work well under pressure and deadlines
Ability to effectively manage complex customer situations
Preferred
Familiarity with the ConnectWise Suite of products is helpful but not a requirement
Administer, configure, maintain, and upgrade various VMware technologies
Administer, configure, maintain, and upgrade hyper-converged infrastructures
Understand and can Administer and configure NAS and SAN technologies from various vendors
Experience with wireless access points from various vendors, such as Cisco, HP, Meraki, NetGear, SonicWALL, UniFi
Benefits
401(k)
Dental insurance
Health insurance
Vision insurance
PTO
Company
TGI Office Automation
TGI have set the industry standard for customer service.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Potter
Chief Financial Officer
Ed Carroll
COO
Company data provided by crunchbase